Service Counter Specialist | Customer Experience & POS

Hugos-Family-Marketplace; Thief River Falls (MN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Paid Time Off

Holiday Pay

Employee discount

Time & Half Holiday Pay

Job summary

Hugo's Family Marketplace in Thief River Falls, MN is seeking a Service Counter Clerk to provide friendly, efficient service at the service counter. You will greet customers, answer questions, and handle transactions with accuracy.

Responsibilities include processing returns and exchanges, issuing refunds, maintaining counter cleanliness, and upholding store policies. No prior experience is required, but cash handling and POS familiarity are a plus; applicants must be 18 or older.

Qualifications

• High school diploma or GED required.
• Some college coursework or related experience preferred.
• No prior work experience required; willingness to learn.

Responsibilities

• Greet customers and assist with inquiries.
• Process returns, exchanges, and refunds accurately.
• Operate POS systems and verify receipts.
• Maintain cleanliness of the service counter area.
• Follow store policies and procedures.

Skills

Customer service

Cash handling

Communication

Problem solving

Teamwork

Education

High school diploma or GED

Tools

POS systems

Job description

Hugo's Family Marketplace in Thief River Falls, MN is seeking a Service Counter Clerk to provide friendly, efficient service at the service counter. You will greet customers, answer questions, and handle transactions with accuracy.

Responsibilities include processing returns and exchanges, issuing refunds, maintaining counter cleanliness, and upholding store policies. No prior experience is required, but cash handling and POS familiarity are a plus; applicants must be 18 or older.