Evening Customer Service Counter Associate

VALLEY MARKETS INC; Crookston (MN); On-site; USD 19,286 - 20,664; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Paid time off

Holiday pay

Employee discount

Time & half holiday pay

Job summary

Hugo's Family Marketplace in Crookston, MN is seeking a Service Counter Clerk to deliver exceptional customer service, efficiently process transactions, answer questions, and help ensure a positive shopping experience for every guest.

The role includes handling returns and exchanges, maintaining a clean counter, following store policies, assisting with special orders, and operating POS systems with accuracy while communicating clearly with team members during the evening shift.

Qualifications

• High school diploma or GED required.
• Some college coursework preferred.
• Willingness to learn and follow procedures.
• Ability to interact politely with customers.
• Experience with cash handling and returns is a plus.

Responsibilities

• Greet customers warmly and assist with inquiries.
• Process returns, exchanges, and refunds accurately.
• Answer questions and provide product information.
• Handle customer complaints professionally.
• Assist with special orders and store credits.
• Operate POS systems and verify receipts.
• Maintain cleanliness and organization of the service counter.
• Follow store policies for consistency.
• Communicate effectively with team and management.

Skills

Customer service

Returns handling

POS systems

Communication

Cash handling

Receipt verification

Store policies

Education

High school diploma or GED

Some college coursework

Tools

POS training

Job description

Hugo's Family Marketplace in Crookston, MN is seeking a Service Counter Clerk to deliver exceptional customer service, efficiently process transactions, answer questions, and help ensure a positive shopping experience for every guest.

The role includes handling returns and exchanges, maintaining a clean counter, following store policies, assisting with special orders, and operating POS systems with accuracy while communicating clearly with team members during the evening shift.