Service Coordinator: Scheduling Pro for Eco Solutions

Pure Water Technology of Central PA; Lancaster (Lancaster County); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Hourly wage

Fully paid training

Comprehensive benefits

Job summary

Pure Water Technology of Central PA is seeking a detail-oriented scheduler to gather and document customer and service information, plan routes, and adjust schedules as needed. You will coordinate technicians, prioritize urgent requests, and communicate updates to the team.

Ideal candidates bring five years of experience, proficiency with Word, Excel, Outlook, and Google Maps, and strong communication and multitasking abilities in a fast-paced environment.

Qualifications

• Minimum five years of experience in related role.
• Proficient with Word, Excel, Outlook, and Google Maps.
• Ability to multitask in a fast-paced environment.
• Strong communication and attention to detail.

Responsibilities

• Gather and accurately document customer and service information
• Schedule and route service technicians efficiently
• Adjust schedules when emergencies, cancellations, or unexpected issues arise
• Prioritize service requests based on urgency and customer needs
• Communicate schedule and service information to technicians and other team members
• Monitor service activity and follow up on outstanding items
• Stay on top of incoming emails and respond promptly and professionally
• Maintain accurate customer, scheduling, and service records
• Switch between phone calls, scheduling, email, and administrative work without losing track of details

Skills

Five years exp

Multitasking

Communication skills

Attention to detail

Tools

Word

Excel

Outlook

Google Maps

Job description

Pure Water Technology of Central PA is seeking a detail-oriented scheduler to gather and document customer and service information, plan routes, and adjust schedules as needed. You will coordinate technicians, prioritize urgent requests, and communicate updates to the team.

Ideal candidates bring five years of experience, proficiency with Word, Excel, Outlook, and Google Maps, and strong communication and multitasking abilities in a fast-paced environment.