Service Coordinator - Scheduling, Billing & Customer Care

Pico Propane and Fuels; Coral Hills (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Vision insurance

Dental insurance

AD&D insurance

Life insurance

Paid time off

Referral bonus

Job summary

Pico Propane is seeking a proactive Service Coordinator for our Fort Lauderdale location. You will schedule service appointments, set up new accounts, and support billing, collections, and permitting with accurate information.

You will interact with customers, contractors and homeowners, manage work orders, ensure timely billing, and coordinate permits for installations and projects while keeping Cargas accounts current.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of customer service experience.
• Experience in oil/propane industry or HVAC/construction preferred.
• Notary Public commission preferred.

Responsibilities

• Schedules service appointments and dispatches as needed.
• Sets up new customer accounts and maintains records.
• Assists with billing, collections and permitting processes.
• Coordinates site surveys and project-related permits.
• Maintains accurate account information and communicates clearly with customers.

Skills

Customer service

Interpersonal skills

Organization

Communication

Problem solving

Multi-tasking

Microsoft Office

Billing software

Education

High school diploma

Notary Public (preferred)

Tools

Cargas software

Microsoft Excel

Microsoft Word

Job description

Pico Propane is seeking a proactive Service Coordinator for our Fort Lauderdale location. You will schedule service appointments, set up new accounts, and support billing, collections, and permitting with accurate information.

You will interact with customers, contractors and homeowners, manage work orders, ensure timely billing, and coordinate permits for installations and projects while keeping Cargas accounts current.