Propane Dispatch & Scheduling Specialist

Pico Propane; Fort Lauderdale (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) with 6% company match

Health and vision insurance

Company paid dental insurance

Company paid AD&D and life insurance

Paid time off with rollover hours

Referral bonus programs

Job summary

Pico Propane, a Meritum Energy Holdings Company, in Fort Lauderdale, FL, seeks an experienced dispatcher to coordinate propane equipment installations and service appointments. You will schedule deliveries, monitor routes, and keep customers informed throughout the process.

Requirements include a high school diploma and at least 1 year in propane/oil dispatch. Strong communication and MS Office skills are essential to provide excellent customer service.

Qualifications

• High school diploma or equivalent.
• At least 1 year of dispatch experience in propane & oil industry.

Responsibilities

• Schedule deliveries for customers and provide instructions to drivers and service technicians.
• Review routes and monitor/adjust routes as needed.
• Daily review of customer accounts due for delivery.
• Respond to customer inquiries and address concerns; monitor satisfaction.
• Maintain open lines between management and drivers for delivery orders.
• Keep customers updated with delivery status.
• Create new delivery orders for skipped orders as needed.
• Review driver tickets to ensure customer accounts are billed for gas delivery.
• Identify equipment and tank needs; follow safety protocols and PPE requirements.

Skills

Dispatch scheduling

Customer service

Written & verbal communication

Map reading & local geography

Microsoft Office Suite

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Pico Propane, a Meritum Energy Holdings Company, in Fort Lauderdale, FL, seeks an experienced dispatcher to coordinate propane equipment installations and service appointments. You will schedule deliveries, monitor routes, and keep customers informed throughout the process.

Requirements include a high school diploma and at least 1 year in propane/oil dispatch. Strong communication and MS Office skills are essential to provide excellent customer service.