Service Coordinator & Receptionist — Growth & Training Path

AAMCO Transmissions, Inc.; Springfield (VA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive compensation

Weekday schedule

Training opportunities

Opportunities for advancement

Job summary

AAMCO Transmissions, Inc. in Springfield, VA is seeking a customer-focused team member to join our service team. This role involves answering phones, coordinating shop activities, and ensuring a smooth repair process.

You will deliver high levels of customer service, organize paperwork, and help maintain parts inventory. Training opportunities and a Monday–Friday schedule offer steady, daytime work.

Qualifications

• Minimum 1 year of related experience.
• Strong organizational skills and attention to detail.
• Commitment to customer service and building relationships.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Honest, goal-oriented, energetic team player.
• Valid driver’s license required.

Responsibilities

• Answering customer calls and directing inquiries.
• Organizing shop paperwork and records.
• Ordering parts and managing inventory levels.
• Maintaining workflow within the shop for efficiency.
• Keeping customers updated on repair status.
• Coordinating vehicle transportation as needed.
• Delivering exceptional customer service.
• Following up with customers to gather feedback and reviews.

Skills

Customer service

Strong organizational skills

Interpersonal skills

Multi-tasking

Communication

Honest and goal-oriented

Team player

Valid driver’s license

Job description

AAMCO Transmissions, Inc. in Springfield, VA is seeking a customer-focused team member to join our service team. This role involves answering phones, coordinating shop activities, and ensuring a smooth repair process.

You will deliver high levels of customer service, organize paperwork, and help maintain parts inventory. Training opportunities and a Monday–Friday schedule offer steady, daytime work.