Assistant Service Manager

AAMCO Transmissions, Inc.; Lakewood Township (NJ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Weekday schedule

Training opportunities

Advancement opportunities

Job summary

AAMCO Transmissions, Lakewood, NJ invites a motivated front desk associate to join our busy shop. You will answer phones, organize paperwork, and support a fast-paced service team while delivering friendly, professional customer service.

The position offers Monday–Friday hours, ongoing training through AAMCO University, and opportunities for advancement as you grow with a nationwide leader in transmissions and auto repairs.

Qualifications

• Strong organizational skills required.
• Commitment to customer service and relationship building.
• Ability to communicate effectively and use interpersonal skills at a high level.
• Capable of multi-tasking in a fast-paced environment.
• Honest, goal-oriented and energetic team player.
• Must have a valid driver’s license.

Responsibilities

• Answering phones
• Organizing paperwork in shop
• Ordering parts and inventory
• Maintaining workflow in shop
• Keeping customers updated on repair status
• Coordinating transportation services
• Delivering a high level of customer service
• Following up with customers to solicit reviews

Skills

Organizational skills

Customer service

Interpersonal communication

Multi-tasking

Team player

Driver's license

Job description

AAMCO Transmissions is the world’s leader in transmissions and complex automotive repairs. We are expanding at a rapid rate and looking for the best of the best in the industry. As an AAMCO Transmission employee we invest heavily in the growth of knowledge of our employees including ongoing training through AAMCO University. If you feel you’re ready for a new challenge, ready to grow your career with a nationwide industry leader

Position Responsibilities:

• Answering phones
• Organizing paperwork in shop
• Ordering parts and inventory
• Maintaining work flow in shop
• Keeping customers updated on the status of their vehicles' repairs
• Coordinating transportation services
• Delivering a high level of customer service
• Following up with customer regarding their experience and soliciting reviews

What We Offer:

• Competitive Compensation
• Monday-Friday schedule 7:30am -5:30pm
• Training opportunities available
• Opportunities for advancement

Job Requirements:

• 1+ years experience.
• Strong organizational skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast paced environment
• Honest, goal-oriented and energetic team player
• Must have valid driver's license