Service Coordinator, Parts & Client Care

Express Employment Professionals - Cincinnati East; Village of Farmingdale (NY); On-site; USD 42,000 - 58,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking a dedicated Service Coordinator to support individuals with developmental disabilities by coordinating services, managing programs, and building strong relationships with clients and families.

The ideal candidate will combine compassionate care with strong administrative skills, manage vendor communications, track orders, update service records, and collaborate with technicians and service managers to ensure timely service delivery

Qualifications

• Experience coordinating services for individuals with developmental disabilities.
• Strong administrative and record-keeping skills.
• Ability to manage multiple tasks and keep systematic records.
• Experience liaising with families, clients and professionals in care settings.
• Understanding of budgeting principles and program finances.
• Background in social work or related fields is beneficial.

Responsibilities

• Track and manage all appliance part orders.
• Expedite parts and follow up with manufacturers for ETAs.
• Communicate with vendors and manufacturers regarding order status.
• Answer incoming service calls and assist customers with inquiries.
• Update service tickets and maintain accurate records in our system.
• Coordinate with technicians and service managers to ensure timely service delivery.
• Resolve customer issues with professionalism and care.

Skills

Administrative skills

DD experience

Program development

Budgeting

Multitasking

Social work

Relationship management

Supervision

Behavioral health

Job description

Express Employment Professionals - Cincinnati East is seeking a dedicated Service Coordinator to support individuals with developmental disabilities by coordinating services, managing programs, and building strong relationships with clients and families.

The ideal candidate will combine compassionate care with strong administrative skills, manage vendor communications, track orders, update service records, and collaborate with technicians and service managers to ensure timely service delivery