Service Coordinator - Paid Training & Growth

Aston Carter

Florida

On-site

USD 19,000 - 23,000

Full time

4 days ago
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Job summary

Aston Carter in Stuart, FL is seeking a Customer Service Representative to connect customers, service teams, and delivery operations. You will handle inquiries by phone, schedule technicians, and create service tickets to keep work moving.

No advanced technical experience is required; a comprehensive training program is provided. Ideal candidates bring solid communication, attention to detail, and the ability to multitask in a fast-paced environment.

Qualifications

  • Customer service experience
  • Strong communication and problem-solving skills
  • Basic computer and Microsoft Office skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Strong attention to detail
  • Previous dispatch, logistics, scheduling, call center, administrative, or operations experience is helpful but not required

Responsibilities

  • Assist customers by phone regarding service requests, refills, deliveries, and account questions
  • Schedule and coordinate service appointments
  • Create and manage service tickets
  • Support delivery and field service operations
  • Resolve billing concerns and service-related inquiries
  • Perform order entry and maintain accurate customer records
  • Communicate with technicians and internal departments to ensure timely service
  • Track service requests from start to completion

Skills

Customer service
Communication
Problem solving
Microsoft Office
Multitasking
Dispatch experience

Tools

Microsoft Office

Job description

Aston Carter in Stuart, FL is seeking a Customer Service Representative to connect customers, service teams, and delivery operations. You will handle inquiries by phone, schedule technicians, and create service tickets to keep work moving.

No advanced technical experience is required; a comprehensive training program is provided. Ideal candidates bring solid communication, attention to detail, and the ability to multitask in a fast-paced environment.

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