Multichannel Customer Service Coordinator

Ultimate Staffing Services; Tallahassee (FL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive training and support

Positive and inclusive work环境

Job summary

Ultimate Staffing is seeking an experienced Customer Service Representative to join their client’s team in Florida. The role focuses on delivering exceptional service to customers via phone, email, and other channels in a fast-paced environment.

You will maintain accurate records, collaborate with teammates, and uphold company standards. The position offers first-shift hours, competitive pay of $18–$21 per hour, and comprehensive training.

Qualifications

• Experience in customer service, preferably in fast-paced environments.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proficient in data entry and record keeping using computer systems.
• Able to collaborate with teammates to ensure service excellence.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and other channels.
• Address questions and resolve issues to ensure customer satisfaction.
• Maintain accurate and updated customer records in the database.
• Collaborate with team members to ensure smooth operations and service delivery.
• Adapt to various customer situations and provide solutions.
• Ensure all interactions align with company standards and policies.
• Provide feedback to improve the customer service process.
• Maintain a professional, patient, and polite attitude in all interactions.

Skills

Customer service experience

Communication skills

Multitasking & prioritization

Data entry & record keeping

Team collaboration

Tools

CRM software

Job description

Ultimate Staffing is seeking an experienced Customer Service Representative to join their client’s team in Florida. The role focuses on delivering exceptional service to customers via phone, email, and other channels in a fast-paced environment.

You will maintain accurate records, collaborate with teammates, and uphold company standards. The position offers first-shift hours, competitive pay of $18–$21 per hour, and comprehensive training.