Customer Service Representative

Aston Carter; Florida; On-site; USD 19,000 - 23,000; Full time

Job summary

Aston Carter in Stuart, FL is seeking a Customer Service Representative to connect customers, service teams, and delivery operations. You will handle inquiries by phone, schedule technicians, and create service tickets to keep work moving.

No advanced technical experience is required; a comprehensive training program is provided. Ideal candidates bring solid communication, attention to detail, and the ability to multitask in a fast-paced environment.

Qualifications

• Customer service experience
• Strong communication and problem-solving skills
• Basic computer and Microsoft Office skills
• Ability to manage multiple tasks in a fast-paced environment
• Strong attention to detail
• Previous dispatch, logistics, scheduling, call center, administrative, or operations experience is helpful but not required

Responsibilities

• Assist customers by phone regarding service requests, refills, deliveries, and account questions
• Schedule and coordinate service appointments
• Create and manage service tickets
• Support delivery and field service operations
• Resolve billing concerns and service-related inquiries
• Perform order entry and maintain accurate customer records
• Communicate with technicians and internal departments to ensure timely service
• Track service requests from start to completion

Skills

Customer service

Communication

Problem solving

Microsoft Office

Multitasking

Dispatch experience

Tools

Microsoft Office

Job description

Start a Career with an Industry Leader. Not Just Another Job.

We're looking for motivated individuals who enjoy helping customers, solving problems, and keeping operations running smoothly. As a Customer Service Representative, you'll be the connection between customers, service teams, and delivery operations. You'll coordinate service requests, schedule technicians, assist customers with questions, and ensure issues are resolved quickly and accurately. No advanced technical experience is required. We provide a comprehensive training program designed to set you up for success from day one.

What You'll Do

• Assist customers by phone regarding service requests, refills, deliveries, and account questions

• Schedule and coordinate service appointments

• Create and manage service tickets

• Support delivery and field service operations

• Resolve billing concerns and service-related inquiries

• Perform order entry and maintain accurate customer records

• Communicate with technicians and internal departments to ensure timely service

• Track service requests from start to completion

What We're Looking For

• Customer service experience

• Strong communication and problem-solving skills

• Basic computer and Microsoft Office skills

• Ability to manage multiple tasks in a fast-paced environment

• Strong attention to detail

• Previous dispatch, logistics, scheduling, call center, administrative, or operations experience is helpful but not required

Great Backgrounds for This Position

We encourage applicants with experience as:

• Customer Service Representative

• Dispatcher

• Call Center Representative

• Service Coordinator

• Administrative Assistant

• Office Coordinator

• Logistics Coordinator

• Scheduling Specialist

• Operations Support Representative

• Retail Customer Service Associate

Why You'll Love This Opportunity

Paid training program

Supportive leadership team

Positive and collaborative work environment

Stable, growing company

Opportunity for long-term employment

Career advancement opportunities

Potential to move into first-shift schedules after successful performance

Medical, dental, vision, 401(k), PTO, and additional benefit options upon eligibility

Available SchedulesOption 1

Monday-Friday 12:00 PM - 9:00 PM Weekends Off

Option 2

Thursday-Sunday 10:00 AM - 9:00 PM Monday-Wednesday Off

Option 3

Saturday-Tuesday 10:00 AM - 9:00 PM Wednesday-Friday Off

Option 4

Saturday-Tuesday 7:00 AM - 6:00 PM Wednesday-Friday Off

Option 5

Wednesday-Saturday 10:00 AM - 9:00 PM Sunday-Tuesday Off

Job Type & Location

This is a Contract to Hire position based out of Stuart, FL.

Pay and Benefits

The pay range for this position is $17.00 - $17.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Oct 29, 2026.

Workplace Type

This is a fully onsite position in Stuart,FL.

Job Type & Location

This is a Contract to Hire position based out of Stuart, FL.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] ([e-mail]) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.