Supervisor, Region System Operations

PacifiCorp; Portland (OR); On-site; USD 117,000 - 161,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with match

Life insurance

Tuition assistance

Mass Transit Pass

Job summary

PacifiCorp is seeking a customer‑focused supervisor to lead 24/7 operations in its Portland region within Power Delivery. You will oversee system operations, outages, and dispatch activities, coordinating with multiple departments to achieve strategic goals.

Required is a Bachelor’s in Electrical Engineering and at least five years in the utility power delivery field, with strong leadership and interpersonal skills. Onsite work in Portland with a rotating on‑call duty schedule.

Qualifications

• Bachelor’s degree in Electrical Engineering or related field.
• Minimum five years in utility power delivery or related experience.
• Strong supervisory, communication and leadership abilities.

Responsibilities

• Manage the Salt Lake City or Portland region system operations center and implement strategic objectives.
• Supervise work related to system operation, outages, and notification processes.
• Oversee planning, operations, switching and protection of distribution and transmission systems.
• Coach employees, provide training, and collaborate with other departments.
• Respond to complex outage conditions and improve operational procedures.
• Be on 24/7 call as a supervisor on a weekly rotating basis.

Skills

Supervisory skills

Communication skills

Leadership

Teamwork

Dispatching knowledge

Outage management knowledge

24/7 availability

Education

Bachelor’s Degree in Electrical Engineering

Tools

Outage management system

Energy management system

Protection systems knowledge

Job description

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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

Supervises the day to day (24/7) operations of a transmission and distribution geographic territory or cross-functional unit, which has a major impact on corporate and business unit objectives. Responsible for selecting, coaching, and developing employees and management of employee salaries. Implements and supports Company programs and policies. May be a working supervisor. Typically supervises bargaining unit employees.

Responsibilities

• Manage the Salt Lake City or Portland region system operations center. Responsible for implementing strategic business objectives, strategies and plans in support of company strategic goals.
• Supervise work activities related to system operation, outage requests, customer outages, and the management notification processes.
• Oversee activities related to the planning, operations, switching and protection of the distribution and transmission systems.
• Communicate expectations, coach employees, provide ongoing feedback, develop and provide training and work collaboratively with other departments.
• Design special studies and provide training to System Operators and Outage Coordinators.
• Manage employee schedules and operational processes.
• Respond to system outage conditions that may be complex in nature involving substations, transmission lines, distribution lines and underground networks.
• Implement operating procedures and analyze system performance.
• Measure and report business and operational data.
• Perform audits on business system data and examine actual criteria against targets.
• Identify, analyze, propose and implement department process efficiencies.
• Be available for 24/7 on call duty supervisor on a weekly rotating basis.

Requirements

• Bachelor’s Degree in Electrical Engineering or a related field; or the equivalent combination of education and experience.
• A minimum of five years of experience in the utility power delivery business, electrical journeyman craft experience, or a related field performing the duties of this position.
• Supervisory skills including the ability to implement action plans for achieving objectives and to oversee daily operations.
• Communication and interpersonal skills including the ability to communicate expectations, ability to manage the labor agreement, coach employees, provide feedback, work collaboratively with other departments and effectively interface with company leaders.
• Leadership and teamwork skills to develop and promote cooperative working relationships within and among departments.
• Knowledge of established operational practices and procedures for utility transmission and distribution systems with emphasis on dispatching and outage management.
• Knowledge of protections systems for substation transformers, transmission lines and distribution lines.
• 24/7 availability to support system operational requirements.

Preferences

• Prior experience in a supervisory role.
• NERC certification preferred within 6 months of hire date
• Knowledge of strategic plan and objectives for area, day-to-day operations of specific area, company policies, procedures and practices, and federal, state, and local laws and regulations.
• Knowledge of the Accident Prevention manual.
• Knowledge of outage management systems.
• Knowledge of energy management systems.

Employees must be able to perform the essential functions of the position with or without an accommodation.

At PacifiCorp, we understand that living a healthy lifestyle isn’t just about your physical health — your mental, financial, and social wellbeing also play an important role. That’s why we offer a wide range of benefits designed to help you live a more balanced lifestyle

Our benefits include:

• Medical, dental, and vision insurance
• 401k with match fixed contributions, including a Roth and saving option. For union employees, matching contributions vary by union. For nonunion, PacifiCorpmakes a fixed contribution equal to 4% of your eligible pay each year for new hires. In addition, PacifiCorp matches 100% of the first 6% you contribute.
• Life insurance
• Additional voluntary benefits, including pet insurance
• Tuition Assistance
• Mass Transit Pass for employees in our Portland and Salt Lake City Offices.

.

Work Life Balance

• Generous Paid Time Off (PTO) - Time off varies by employee type (Union or Non-Union)
• Paid short-term disability leave and long-term disability insurance
• Employee Assistance Program supporting mental and emotional wellbeing

Id: 114942
Company Code: PacifiCorp #PM25
Primary Location: Portland,Oregon (100% Onsite)
Department: Power Delivery
Schedule: Full-Time
Personnel Subarea: Exempt
Hiring Range: $117,400.00 - $161,370.00 annually

This position is eligible for an annual discretionary performance incentive bonus of up to 15%

PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.

Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations.

Career Segment: Operations Manager, Power Systems, Sustainability, Electrical, Operations, Energy, Engineering