Service Coordinator, Neurology

Children's Hospital of Orange County; California (MO); On-site; Full time

Job summary

A leading children's health organization is seeking a Service Coordinator for their Specialty Clinics. This role involves customer service and quality governance, ensuring exceptional care for pediatric patients. Ideal candidates will have strong communication skills, experience in a clinical setting, and the ability to work under pressure. Join a dynamic team dedicated to improving children's health.

Qualifications

• Minimum two years of experience in a clinical or acute care setting.
• Preferred two years in data collection and customer service.

Responsibilities

• Acts as the primary point of contact for customer service.
• Responsible for quality governance in Specialty Clinics.

Skills

Effective communication

Professionalism

Critical thinking

Multi-tasking

Teamwork

Problem-solving

Education

High School Diploma/GED

Bachelor's Degree

Tools

Microsoft Word

Excel

PowerPoint

Job description

Service Coordinator, Neurology

Apply locations

Main Campus - Orange

Time type

Full time

Posted on

Posted 2 Days Ago

Job requisition id

R-29723

Work Location

Orange, California

Work Shift

Day – 08hrs (United States of America)

Why CHOC?

At CHOC, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. Your career at CHOC can be as diverse and fulfilling as you make it. Our compensation, benefits, and career development programs are designed to support your professional and personal growth. Apply now to discover where your career at CHOC can take you.

Job Summary

The Service Coordinator acts as the primary point of contact, responsible for customer service and quality governance in the Specialty Clinics.

Pay Range

Minimum $25.46, Midpoint $33.73, Maximum $42.01

Rate of pay depends on knowledge, skills, experience, education, and position requirements.

Experience

• Required: Minimum two (2) years of experience in a clinical or acute care setting.
• Preferred: Two (2) years in data collection and customer service.

Education

• Required: High School Diploma/GED or equivalent.
• Preferred: Bachelor's Degree.

Training

None required.

Specialized Skills

Effective communication, professionalism, ability to work under pressure, critical thinking, multi-tasking, computer proficiency (Microsoft Word, Excel, PowerPoint), goal setting, teamwork, problem-solving, and positive behavior modeling.

Licensure

None required.

Work Environment & Physical Demands

Light to moderate energy; lifting 25-35 lbs., pushing/pulling 50-100 lbs.; physical activities include bending, climbing, reaching, sitting, standing, and more. Sensory requirements include visual and auditory perception. Environment may involve exposure to airborne diseases, chemicals, noise, extreme temperatures, and uneven surfaces.

Non-Discrimination Statement

CHOC is an equal opportunity employer, considering qualified applicants regardless of age, race, religion, gender, disability, sexual orientation, veteran status, or other protected characteristics. We support applicants with criminal histories in accordance with the law. We encourage individuals from all backgrounds to apply and seek accommodations during the hiring process.

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