Manager Digital Services Website Software Engineering Team

Intermountain Healthcare; United States; Remote; Full time

Job summary

Intermountain Healthcare seeks a Manager of Digital Services to lead a team overseeing their website. This role involves managing digital projects, collaborating with various departments, and ensuring the software development lifecycle is followed. The ideal candidate has strong experience in digital channels and agile project management.

Benefits

Comprehensive benefits package

Qualifications

• Experience in digital, software engineering, or technical product management roles.
• Effective communication skills, both oral and written.
• Proven agile project management skills.

Responsibilities

• Oversee agile processes and ceremonies, adopting best practices.
• Manage complex digital projects from conception to launch.
• Continuously improve website performance based on user insights.

Skills

Digital channels expertise

Agile project management

Capacity and resource management

Software engineering

People management

Creative thinking

Interpersonal skills

Written communication

Analytical thinking

Budget management

Education

Bachelor’s degree in computer science

Tools

React

C#

Job description

Job Description:

The Manager of Digital Services is a leadership role responsible for guiding a team of technical professionals, including software engineers, technical analysts, and scrum masters, to oversee the Intermountain Health website. This role collaborates closely with Digital Technology Services and partners with Marketing, Consumer Experience, and Operations to achieve digital objectives across the region and system-wide.

Essential Functions

1. Ensure completion of software development lifecycle activities, including design reviews, unit testing, and release management.
2. Oversee agile processes and ceremonies, adopting best practices and enterprise standards.
3. Collaborate with design teams to document technical architecture and implementation requirements.
4. Develop and assess digital workplans based on enterprise objectives, data insights, and stakeholder needs.
5. Manage digital workplans, team workload, and capacity.
6. Continuously improve website performance based on user insights and data analysis.
7. Prioritize and drive multiple projects independently and collaboratively.
8. Manage complex digital projects from conception to launch, measuring results against business needs.
9. Build relationships with stakeholders to support digital initiatives.
10. Assist in scoping and evaluating digital projects to meet operational and strategic criteria.
11. Support budget management.
12. Spend up to 25% of time coding or developing custom software.

Skills

• Digital channels expertise, including websites
• Agile project management
• Capacity and resource management
• Software engineering
• People management
• Creative thinking
• Interpersonal and presentation skills
• Written communication skills, including creating slides
• Analytical thinking
• Budget management

Qualifications

Required Qualifications

• Experience in digital, software engineering, or technical product management roles
• Effective communication skills, both oral and written
• Proven agile project management skills and priority management
• Experienced coder capable of delivering software features and fixes on time and aligned with strategy

Preferred Qualifications

• Bachelor’s degree in computer science, technology, or related field from an accredited institution
• Experience leading technical teams
• Expertise in React or similar JavaScript frameworks and proficiency in C#

Physical Requirements

• Ability to see, read, and assess information and equipment
• Frequent verbal communication with providers, colleagues, and patients
• Manual dexterity for handling complex equipment and computer use

Location: Key Bank Tower, Lake Park Building

Work City: West Valley City

Work State: Utah

Scheduled Weekly Hours: 40

The hourly range is $50.22 - $77.53, dependent on experience.

We offer a comprehensive benefits package to support your well-being, including programs for living healthy, happy, secure, connected, and engaged. Learn more here.

Intermountain Health is an equal opportunity employer. Qualified applicants will be considered regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We use the AI platform HiredScore to enhance your application experience. All final hiring decisions are made by Intermountain personnel, ensuring fairness and privacy.

All positions are subject to closing without notice.