Patient Service Coordinator MAS

MedStar Health’s Washington Hospital Center; Brandywine (MD); On-site; Full time

Job summary

MedStar Health is seeking a full-time Patient Service Coordinator to enhance customer service in Brandywine, Maryland. The role involves managing patient check-in/out, verifying insurance, and ensuring a smooth patient experience. Join a leading healthcare provider recognized for its commitment to excellence.

Qualifications

• 6 months to 1 year of experience in customer service, preferably healthcare.
• CPR Certification required.

Responsibilities

• Greet patients courteously and manage patient intake.
• Perform check-in/out procedures and verify insurance information.
• Coordinate patient flow and support new technology initiatives.

Skills

Customer Service

Education

High School Diploma or GED

Tools

IDX/GE Centricity Business

Job description

General Summary of Position

Job Summary:
MedStar Health is looking for a full-time Patient Service Coordinator to join our Ambulatory Services team in Brandywine, Maryland.
As a Patient Service Coordinator, you will be responsible for providing excellent customer service to patients by greeting them warmly, managing check-in/out processes, gathering demographic information, verifying insurance, collecting copayments, and scheduling appointments.
Join one of the largest healthcare systems in the Baltimore-Washington metro region, recognized as one of the "Healthiest Maryland Businesses." Apply today to learn how MedStar Health can be your next great career move!

Primary Duties:

1. Serve as the initial contact person at the medical practice or hospital department, greeting patients courteously and professionally.
2. Manage patient intake, screen for emergent conditions, register patients, verify and explain patient responsibilities for payment.
3. Perform check-in and check-out procedures, input patient charges, and verify demographic and insurance information.
4. Coordinate efficient patient flow through the practice or hospital department.
5. Support organizational initiatives related to new technology, clinical programs, and improving the patient experience.

Qualifications:

1. 6 months to 1 year of experience providing high-quality customer service, preferably in a healthcare setting.
2. Working knowledge of IDX/GE Centricity Business preferred.
3. High School Diploma or GED.
4. CPR Certification.

Minimum Qualifications:

This position has a hiring range of $18.33 - $31.61.