Service Coordinator II — Community Housing & Support

CommonBond Communities Inc.; Plymouth (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

PTO

Sick Time

Floating Holiday

401(k) matching

Short/Long-Term Disability

Life insurance

Job summary

CommonBond Communities is seeking a Service Coordinator II at Bassett Creek and Vicksburg Commons to provide independent service coordination for residents, including those in permanent supportive housing when assigned, and to promote community building and engagement.

The role emphasizes motivational interviewing, person-centered planning, compliance adherence, budget stewardship, and collaboration with property management and community partners.

Qualifications

• Minimum 2 years demonstrated experience working within diverse communities.
• Knowledge of community resources and service networks.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to work well in a collaborative team environment with internal and external partners.
• Ability to network and develop community partnerships.
• Experience using MS Office 365 and other software programs.
• Be certified in CPR and First Aid or can become certified within six months of starting position.

Responsibilities

• Provide independent service coordination for residents, including those in permanent supportive housing when assigned.
• Conduct strengths-based assessments; develop resident-centered, asset-based service plans using motivational interviewing.
• Respond to resident crises independently, with consultation as needed; coordinate warm handoffs to clinical or emergency services.
• Manage a defined caseload of permanent supportive housing households with proactive outreach and engagement.
• Collaborate with 3rd-party property management to address lease violations and coach residents back to good standing.
• Coordinate multi-party case conferences for complex tenancy issues.
• Inform residents of housing site information and programming opportunities via a monthly newsletter.
• Listen to residents and gather ideas on programming and services they want to see.
• Involve residents in activities and programs within their housing community.

Skills

Communication

Teamwork

Interpersonal skills

CPR and First Aid

Education

Bachelor's degree in social work or related field

Tools

MS Office 365

Microsoft Teams

Job description

CommonBond Communities is seeking a Service Coordinator II at Bassett Creek and Vicksburg Commons to provide independent service coordination for residents, including those in permanent supportive housing when assigned, and to promote community building and engagement.

The role emphasizes motivational interviewing, person-centered planning, compliance adherence, budget stewardship, and collaboration with property management and community partners.