Service Coordinator II — Empower Housing & Communities

CommonBond Communities Inc.; Oak Knoll (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

PTO

Sick Time

Floating Holiday

Employer 401(k) matching

STD/LTD insurance

Life insurance

Job summary

CommonBond Communities seeks a Service Coordinator II to support residents at Crown Ridge and Boulevard Gardens in Minnetonka. You will conduct assessments, develop asset-based service plans, and respond to crises while coordinating with clinical and community partners.

The role requires strong interpersonal skills, experience with diverse populations, and proficiency in MS Office 365 and Teams. Travel between sites is expected.

Qualifications

• Minimum 2 years demonstrated experience working within diverse communities, which include people of various ages, gender, sexual orientations, national origins, income levels, ability levels, religious affiliations, races, and languages.
• Knowledge of community resources and service networks.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to work well in a collaborative team environment with both internal and external partners.
• Ability to network and develop community partnerships
• Experience using MS Office 365 and other software programs.
• Be certified in CPR and First Aid or can become certified within six months of starting position.

Responsibilities

• Provides comprehensive person-centered coordination services for residents.
• Conduct thorough strengths-based assessments; develop and drive resident-centered, asset-based service plans using motivational interviewing.
• Respond to resident crises independently, with consultation as needed; coordinate warm handoffs to clinical or emergency services.
• Manage a defined caseload of permanent supportive housing households with proactive outreach and engagement, when assigned.

Skills

Interpersonal skills

Verbal communication

Written communication

MS Office 365

Team collaboration

CPR/First Aid

Education

Bachelor's degree in social work or related field

2-4 years work experience in related field

Licensed mental health professional or social worker

Tools

MS Office 365

Teams

Outlook

Job description

CommonBond Communities seeks a Service Coordinator II to support residents at Crown Ridge and Boulevard Gardens in Minnetonka. You will conduct assessments, develop asset-based service plans, and respond to crises while coordinating with clinical and community partners.

The role requires strong interpersonal skills, experience with diverse populations, and proficiency in MS Office 365 and Teams. Travel between sites is expected.