Service Coordinator I (Pittsburgh)

Socket.dev; Pittsburgh (Allegheny County); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Mileage reimbursement

Parking reimbursement

Flexible schedule

Hybrid work model

Job summary

UPMC Western Behavioral Health in Pittsburgh is hiring Service Coordinators to connect clients with community resources. The role offers a hybrid schedule with home or office tasks and frequent community visits.

After six months, flexible scheduling, including four 10-hour shifts, is available, plus mileage and parking reimbursement. The position emphasizes service coordination, care planning, and relationship management, with required Bachelor’s degree in Human Services and CCM training within

Qualifications

• Bachelor's degree in a Human Services field is required.
• One year of related experience is preferred.
• Licensure and clearances are required or preferred as listed.

Responsibilities

• Advocate for individuals to access necessary services.
• Ensure monthly contact and provide comprehensive service coordination.
• Facilitate service planning meetings.
• Communicate expectations and ensure service coordination.
• Assess strengths and needs through interviews and reviews.
• Evaluate services and review cases with relevant parties.
• Develop and maintain relationships with individuals and their support networks.
• Serve as the primary resource for individuals and families.
• Attend training programs for best practices and participate in projects.
• Coordinate mental health services as part of a treatment team.
• Promote collaborative service planning and maintain a catalog of community resources.
• Encourage recovery and community inclusion.
• Keep accurate records of activities and provide culturally competent services.
• Direct service should comprise at least 55% of time.
• Participate in On-Call Service.

Education

Bachelor's Degree in a Human Services field such as Social Work, Psychology or Counseling

Job description

UPMC Western Behavioral Health is hiring Service Coordinators in the Pittsburgh area!

As a Service Coordinator, you will specialize in connecting clients with community resources. Although this role offers a hybrid work model, allowing you to complete administrative tasks either at home or in our office, with minimal need to visit the office, the majority of the work is down in community meetings with clients in their home or other agreed upon locations. After six months of employment, you can enjoy flexible scheduling, including the option of working four ten-hour shifts. Mileage and parking reimbursement are provided. The schedule for this position is 8:30 AM to 5:00 PM, with occasional evening hours depending on client availability.

This position is eligible for a sign-on bonus of $3,000 for an 18-month work commitment!

Responsibilities:

Service Coordination

• Advocate for individuals to access necessary services
• Ensure monthly contact and provide comprehensive service coordination
• Facilitate service planning meetings
• Communicate expectations and ensure service coordination

Assessment and Evaluation

• Assess strengths and needs through interviews and reviews
• Evaluate services and review cases with relevant parties

Relationship Management

• Develop and maintain relationships with individuals and their support networks
• Serve as the primary resource for individuals and families

Training and Development

• Attend training programs for best practices
• Foster a cooperative agency culture and participate in projects
• Coordinate mental health services as part of a treatment team

Community Engagement

• Promote collaborative service planning
• Maintain a catalog of community resources
• Encourage recovery and community inclusion

Record Keeping and Compliance

• Keep accurate records of activities
• Provide culturally competent services

Direct Service

• Utilize at least 55%25 of time in direct service

• Participate in On-Call Service

• Bachelors Degree in a Human Services field such as Social Work, Psychology or Counseling required.

Other fields of study may be considered with coursework of at least 12 credits in Human Services.

• One year of related experience is preferred.
• Prior experience working in community settings preferred.
• Safe driving record is required.
• May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another.

ATTENTION: A COPY OF YOUR OFFICIAL BACHELOR’S DEGREE LEVEL TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION.

Licensure, Certifications, and Clearances:

CCM training is required within 30 days of hire and annually thereafter

• Act 31 Clearance
• Act 33 Child Clearance with Renewal
• Act 34 Criminal Clearance with Renewal
• Act 73 FBI Clearance
• Basic Life Support or Cardiopulmonary Resuscitation
• Comprehensive Crisis Management
• Driver's License

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities