Service Coordinator I (Blended Case Management)

Erie PA; Erie (Erie County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Sign-on bonus

Total Rewards Program

Job summary

UPMC Western Behavioral Health at Safe Harbor in Erie, PA is seeking a Service Coordinator I to support a vibrant Blended Case Management team. The role focuses on coordinating, advocating, and facilitating services to help individuals achieve their health and personal goals in ambulatory, community, and flexible work settings.

The schedule is ambulatory, Monday–Friday 8:30 am to 5:00 pm with occasional non-traditional hours; weekend/holiday on-call rotation; requirement of a bachelor’s degree

Qualifications

• Bachelor’s Degree in a Human Services field such as Social Work, Psychology, or Counseling.
• Other fields may be considered with coursework of at least 12 credits in Human Services.
• One-year related experience preferred.
• Safe driving record required.

Responsibilities

• Coordinate mental health services, advocate for individuals, and promote recovery through independent judgment.
• Develop and implement comprehensive service plans with individuals, families, and support systems.
• Facilitate interdisciplinary meetings to ensure needs are met and services are accessible.
• Provide support connecting individuals with internal and external resources.
• Maintain accurate records, participate in training, and stay up to date on best practices and recovery-oriented services.

Education

Bachelor's Degree in Human Services fields (Social Work, Psychology, Counseling)

12 credits in Human Services (for related fields)

Job description

Service Coordinator I (Blended Case Management)

UPMC Western Behavioral Health at Safe Harbor is seeking a passionate Service Coordinator I to support our vibrant Blended Case Management team. The role focuses on coordinating, advocating, and facilitating services to help individuals achieve their health, social, and personal goals efficiently and effectively. This position operates in an ambulatory, community, and flexible work environment.

Key Information

• Schedule: Ambulatory Monday‑Friday 8:30 am to 5:00 pm with occasional flexibility for non‑traditional hours.
• On‑Call: Availability required for weekends, holidays, and evenings in a rotating system.
• Requirements: Completed bachelor’s degree in sociology, social welfare, psychology, gerontology, anthropology, criminal justice, theology, nursing, counseling, education, or related social sciences. Pending graduates are welcome to apply.
• Valid driver’s license.
• Clearances: Act 31, Act 33, Act 34, Act 73.
• Mandatory agency‑offered training post‑hire must be completed by specified deadlines.

Responsibilities

• Coordinate mental health services, lead advocacy, and promote recovery through independent judgment and discretion.
• Develop and implement comprehensive service plans in collaboration with individuals, families, and support systems.
• Facilitate interdisciplinary meetings, ensuring individuals’ needs met and services accessible.
• Provide support connecting individuals with internal and external resources.
• Maintain accurate records, participate in training, and stay up to date on best practices and recovery‑oriented services.

Qualifications

• Bachelor's Degree in a Human Services field such as Social Work, Psychology, or Counseling required.
• Other fields of study may be considered with coursework of at least 12 credits in Human Services.
• One‑year related experience preferred.
• Prior experience working in community settings preferred.
• Safe driving record required.

Licensure, Certifications, and Clearances

• Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR)
• Comprehensive Crisis Management (CCMC)
• Driver’s License
• Act 31 Child Abuse Reporting (annual renewal)
• Act 33 (annual renewal)
• Act 34 (annual renewal)
• Act 73 FBI Clearance (annual renewal)

Benefits

• Sign‑on bonus of $3,000.
• Total Rewards Program offering comprehensive benefits beyond healthcare, supporting overall well‑being.

Equal Opportunity Statement

UPMC is an Equal Opportunity Employer/Disability/Veteran.

Location

1330 West 26 Street, Erie, Pennsylvania 16502