Service Coordinator: Scheduling, Billing & Customer Care

Ahern; St. Louis (MO); Hybrid; USD 38,000 - 56,000; Full time

Benefits offered by this job

401(k) match

Health benefits

Bonus programs

Generous PTO

Parental leave

Mental health resources

Hybrid schedule

Job summary

Ahern is seeking a Service Coordinator in St. Louis, MO to handle service calls, schedule technicians, and manage billing inquiries. The role emphasizes accuracy, customer focus, and multi-project coordination within a supportive team.

Ideal candidates have 1–3 years in admin or customer service, a preference for an Associate's degree, and proficiency with Microsoft Office, with opportunities for growth and flexible, hybrid work options.

Qualifications

• 1–3 years of administrative or customer service experience.
• Associate's degree preferred.
• Proficient with Microsoft Office and willing to learn industry software.
• Strong written and verbal communication with attention to detail.

Responsibilities

• Take incoming service calls and schedule technicians.
• Process purchase orders and assist with invoicing questions.
• Assist with proposal/bid documents and maintenance contract renewals.
• Maintain customer data and generate monthly reports.
• Support additional administrative tasks as needed.

Skills

Administrative support

Customer service

Multitasking

Education

Associate's degree

Tools

Microsoft Office

Job description

Ahern is seeking a Service Coordinator in St. Louis, MO to handle service calls, schedule technicians, and manage billing inquiries. The role emphasizes accuracy, customer focus, and multi-project coordination within a supportive team.

Ideal candidates have 1–3 years in admin or customer service, a preference for an Associate's degree, and proficiency with Microsoft Office, with opportunities for growth and flexible, hybrid work options.