Service Coordinator & Household Operations Lead

Homes-For-Independent-Living; West Bend (WI); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO after 60 days

401k with ESOP benefits

Referral bonus program

Tuition reimbursement

Loan payoff programs

Employee assistance programs

Job summary

Homes for Independent Living, a MyPath company, seeks a Service Coordinator to oversee ISP development, coordinate services, and supervise staff across multiple programs in our Wisconsin settings. The role requires strong communication, organizational skills, and the ability to travel between locations.

You will respond to emergencies, manage household operations, and handle HR/payroll duties while ensuring high-quality care for clients with diverse needs.

Qualifications

• High School Diploma or equivalent; Bachelor’s preferred.
• Valid Wisconsin driver's license with a minimum of 3 years of acceptable driving record.
• Personal vehicle with insurance.
• 3 years experience in long term care setting and 2 years supervisory experience.
• Excellent communication and organizational skills.

Responsibilities

• Develop and manage ISP for assigned clients across multiple programs.
• Ensure delivery of services outlined in ISP for client population.
• Respond to program emergencies including outside business hours.
• Ensure medical treatment supplies are available and staff are trained.
• Serve as primary contact for hospital staff regarding emergency treatments.
• Oversee household operations: maintenance, menu development, groceries, housekeeping, and activities.
• Perform HR and payroll tasks for direct reports: interviews, orientations, training, performance monitoring, coaching, corrective action.
• Manage client funds and valuables responsibly.

Skills

Communication

Organizational skills

Flexibility

Autonomy

Initiative

Travel readiness

Education

High School Diploma

Bachelor’s preferred

Job description

Homes for Independent Living, a MyPath company, seeks a Service Coordinator to oversee ISP development, coordinate services, and supervise staff across multiple programs in our Wisconsin settings. The role requires strong communication, organizational skills, and the ability to travel between locations.

You will respond to emergencies, manage household operations, and handle HR/payroll duties while ensuring high-quality care for clients with diverse needs.