Customer Service Representative

Talentify; Florida; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid training

Medical benefits

Dental benefits

Vision benefits

401(k) plan

PTO

Job summary

Aston Carter is seeking motivated Customer Service Representatives for a contract-to-hire, onsite role in Stuart, Florida. You will serve as the connection between customers, service teams, and delivery operations, handling service requests, scheduling technicians, and ensuring issues are resolved promptly.

The role requires strong communication, basic computer skills, and the ability to multitask in a fast-paced environment. Training is provided, with opportunities for long-term employment.

Qualifications

• Strong communication and problem-solving abilities.
• Ability to manage multiple tasks in a fast-paced environment.
• Basic computer proficiency and Microsoft Office skills.

Responsibilities

• Assist customers by phone regarding service requests, refills, deliveries, and account questions.
• Schedule and coordinate service appointments.
• Create and manage service tickets.
• Support delivery and field service operations.
• Resolve billing concerns and service-related inquiries.
• Perform order entry and maintain accurate customer records.
• Communicate with technicians and internal departments to ensure timely service.
• Track service requests from start to completion.

Skills

Communication skills

Problem solving

Multitasking

Attention to detail

Basic computer skills

Job description

About this job

We're looking for motivated individuals who enjoy helping customers, solving problems, and keeping operations running smoothly. As a Customer Service Representative, you'll be the connection between customers, service teams, and delivery operations. You'll coordinate service requests, schedule technicians, assist customers with questions, and ensure issues are resolved quickly and accurately. No advanced technical experience is required. We provide a comprehensive training program designed to set you up for success from day one.

What You'll Do

• Assist customers by phone regarding service requests, refills, deliveries, and account questions
• Schedule and coordinate service appointments
• Create and manage service tickets
• Support delivery and field service operations
• Resolve billing concerns and service-related inquiries
• Perform order entry and maintain accurate customer records
• Communicate with technicians and internal departments to ensure timely service
• Track service requests from start to completion

What We're Looking For

• Strong communication and problem-solving skills
• Basic computer and Microsoft Office skills
• Ability to manage multiple tasks in a fast-paced environment
• Strong attention to detail
• Previous dispatch, logistics, scheduling, call center, administrative, or operations experience is helpful but not required

Great Backgrounds for This Position

We encourage applicants with experience as:

• Customer Service Representative
• Dispatcher
• Call Center Representative
• Administrative Assistant
• Scheduling Specialist
• Operations Support Representative
• Retail Customer Service Associate

Why You'll Love This Opportunity

• Paid training program
• Supportive leadership team
• Positive and collaborative work environment
• Stable, growing company
• Opportunity for long-term employment
• Potential to move into first-shift schedules after successful performance
• Medical, dental, vision, 401(k), PTO, and additional benefit options upon eligibility

Job Type & Location

This is a Contract to Hire position based out of Stuart, FL.

Pay and Benefits

The pay range for this position is $17.00 - $17.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Oct 29, 2026.

Workplace Type

This is a fully onsite position in Stuart,FL.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

U.S. Bureau of Labor Statistics, for Customer Service Representatives, the occupation this job title matches. It describes the occupation, not this job.

The median wage for Customer Service Representatives in Florida was 19.44 USD per hour (40,440 USD per year) in May 2025; the middle half earned 17.50–23.01 USD per hour.

U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025