Service Coordinator

Mypathcompanies; Town of Wausau (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Full Benefits Package including medical, dental, vision, 401k and ESOP

4 weeks of paid time off every year

$2000 Referral Bonus

Tuition reimbursement and Student Loan Pay-down programs

Job summary

MyPathcompanies is seeking an Employee Support Specialist (ESS) in Wausau, WI to onboard and support direct care employees. This role involves training employees, developing individual service plans, and maintaining program visibility.

The ideal candidate should have 5 years of caregiving experience and strong communication skills to foster a positive work environment. Benefits include a full package of medical coverage, paid time off, and referral bonuses.

Qualifications

• 5 years caregiving experience, with 1-2 years of supervisory experience preferred.
• Ability to lead employee orientation and training sessions.
• Valid Wisconsin driver’s license for 3 years with an acceptable driving record.

Responsibilities

• Facilitate New Employee Orientation training and education.
• Maintain program visibility and provide immediate training.
• Develop and manage individual service plans (ISP) for assigned clients.

Skills

Communication skills

Leadership

Organizational skills

Education

High School Diploma or equivalent

Job description

## Service CoordinatorApplylocations: Wausau, WItime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR108413Majority Women Employee-Owned. Empowered by Everyone to Transform Lives. **Overview**HIL is looking for an Employee Support Specialist (ESS) to join our team in Wausau. The ESS supports and engages direct care employees through two core functions: Employee Onboarding and continued Employee Support and training.This role will also have Coordinator duties, to develop and manage ISP plus be a POC for guardians and clients.This role is based in the Wausau office, with time visiting clients or guardians as needed.**Responsibilities Include:*** Maintain program visibility and provide immediate training based on observations in coordination with program supervisor* Provide company updates, clarification of policy and procedures, and continued training to direct care staff* Facilitate New Employee Orientation training and education* Utilize training guidelines to ensure a standardized training experience* Engage with new and existing employees within programs to build rapport, promote job satisfaction, and promote morale* Generates reports recapping program visits and employee performance* Develop and manage individual service plans (ISP) for assigned clients* Ensure delivery of services outlined in ISP for client population across multiple programs* Must be open to responding to program emergencies including those outside normal business hours.**Benefits:*** Full Benefits Package including medical, dental, vision, 401k and ESOP (stock).* 4 weeks of paid time off every year* $2000 Referral Bonus* Tuition reimbursement and Student Loan Pay-down programs* Employee Assistance Programs* And More!**Qualifications:*** High School Diploma or equivalent* Valid Wisconsin driver’s license for 3 years with an acceptable driving record* Maintain insurance on personal vehicle* 5 years caregiving experience, 1-2 years of supervisory experience preferred* Excellent communication skills* Ability to lead employee orientation and training sessions* Ability teach required skills and knowledge to direct care staff* Must be able to travel to different work locations, training sessions, and meetings**Additional Information**MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community. MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter. Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath. **Our Culture**At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors:* Passion* Accountability* Teamwork* Openness* Continuous Learning and InnovationAs an employee owner, you can expect transparency, respect and appreciation. You’ll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless!MyPath is proudly Majority Women Employee-Owned, with women leading at every level from the frontline to the boardroom. Our strength comes from all of us. Every Owner, regardless of gender, plays a vital role in shaping our culture, driving our mission, and building a workplace where opportunity and ownership are shared by all.*MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.*### MyPathIf you find fulfillment in helping others and want opportunities to build a career, MyPath may be your path to a promising future. Explore 150 MyPath locations to find a place and career that fits you.### ***At MyPath, our guiding principle is****passion**: a passion for the people we serve and for the work we do.***### ***MyPath provides specialized services and dignified care for children, adolescents and adults with disabilities, mental health issues, and other significant needs. Operating since 1984, MyPath includes eight companies that serve over 2,000 individuals from around the country, in more than 150 program locations throughout Wisconsin and Indiana, across 48 communities.***### ***Our array of services includes a spectrum of educational, therapeutic and community supports to allow those we serve to live full and productive lives in the community—to find their path.***### ***MyPath is proud to be a 100% employee owned company (ESOP). At MyPath our caregivers are also our owners!***