Service Contract & Renewal Support Intern– Fall 2026

Vision Technologies

Glen Burnie (MD)

Hybrid

USD 25,000 - 28,000

Part time

9 days ago

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Benefits offered by this job

Hybrid work model

Job summary

Vision Technologies seeks a Service Contract & Renewal Support Intern for Fall 2026 to gain hands‑on experience in service contracts, renewals, and customer success. You’ll support maintenance, monitoring, and lifecycle services while learning from experienced professionals.

Ideal candidates are organized, detail‑oriented, and interested in technology services, project coordination, and recurring revenue models.

Qualifications

Enrolled in a Bachelor’s or Master’s degree program in a related field.
Strong organization and follow‑up skills.
Professional communication and attention to detail.
Customer‑focused mindset with basic coordination ability.
Proficiency in Microsoft Office and CRM/service management tools.
Interest in technology services and recurring revenue models.

Responsibilities

Track active and upcoming service contracts.
Organize maintenance and monitoring agreements and SLAs.
Track start, expiration, renewal windows, and coverage details.
Prepare information for proposals, renewals, and reviews.
Identify upcoming renewals and information gaps.
Support revenue tracking and service visibility.
Maintain contract documentation for Service Sales and Operations.

Skills

Strong organization

Follow‑up

Professional communication

Attention to detail

Customer‑focused mindset

Basic project coordination

Microsoft Office proficiency

CRM or service management tools

Interest in technology services

Cross‑department collaboration

Education

Bachelor’s or Master’s degree in Computer Science, Information Systems, Business, Finance, Analytics, or related field

Tools

CRM software

Service management tools

Job description

Service Contract & Renewal Support Intern— Fall 2026

Are you interested in gaining hands‑on experience supporting and growing Vision’s Technology Service business? Do you want exposure to real‑world offerings including preventative maintenance, monitoring, managed services, and lifecycle support within enterprise software and tooling? Would you like to contribute immediate value while learning from experienced business and technology professionals?

Vision Technologies is seeking a highly motivated and detail‑oriented Service Contract & Renewal Support Intern to join our team for Fall 2026 .

About Vision Technologies

Vision Technologies is a technology integrator that makes technology an “easy button” for our customers. We are passionate about delivering innovative solutions for smart spaces and being a destination employer for top talent. Our service team plays a critical role in customer success by supporting our customers after we have installed our technology solutions.

Position Overview

The program will provide structured support for customer success, service account coordination, service contract tracking, preventative maintenance, monitoring agreements, SLA support, project coordination, and internal documentation.

Ideal candidates should be organized, professional, detail-oriented, and interested in customer success, technology services, project coordination, service sales, business operations, or account management.

Candidates should have strong communication skills and analytical skills, the ability to manage follow‑up items, and a willingness to learn how a service‑based technology organization supports customers and recurring revenue programs.

Exposure to Telecom, AV, Security, DAS, IT, construction, facilities, low‑voltage systems, sales support, or project coordination is preferred but not required.

You will also be part of a broader intern cohort across the organization, allowing for peer learning and professional development.

As a Member of Our Team, You Will…

Focus on service agreements, preventative maintenance, monitoring contracts, SLA commitments, and renewal tracking.

Primary Responsibilities

Help track active and upcoming service contracts.
Organize preventative maintenance agreements, monitoring agreements, SLA agreements, and lifecycle service opportunities.
Track contract start dates, expiration dates, renewal windows, customer obligations, and service coverage details.
Assist with organizing information needed for service proposals, renewals, and contract reviews.
Help identify upcoming renewals, missing contract information, or service coverage gaps.
Support recurring revenue tracking and service opportunity visibility.
Assist with maintaining contract‑related documentation for Service Sales, Contracts, and Service Operations.

Other Duties

Assist with administrative, analytical, or operational tasks as needed to support ongoing initiatives.

Qualifications

Currently enrolled in a Bachelor’s or Master’s degree program in Computer Science, Information Systems, Business, Finance, Analytics, or a related field.
Strong organization and follow‑up
Professional communication
Attention to detail
Customer‑focused mindset
Basic project coordination ability
Microsoft Office proficiency
Ability to learn CRM or service management tools
Interest in technology services and recurring revenue models
Ability to work across multiple departments
Willingness to document processes and improve workflows