Service Contract & Renewal Support Intern– Fall 2026

Frey Consulting Group; Glen Burnie (MD); On-site; USD 24,796 - 28,929; Full time

Job summary

Vision Technologies is seeking a Service Contract & Renewal Support Intern for Fall 2026. The program offers structured exposure to customer success, service account coordination, contract tracking, preventative maintenance, monitoring agreements, and SLA support within enterprise technology services.

Ideal candidates are organized, detail-oriented, and interested in technology services, project coordination, and recurring revenue models.

Qualifications

• Enrolled in Bachelor's or Master's in CS/IS/Business/Analytics.
• Strong organization and follow-up.
• Professional communication and customer-focused mindset.
• Basic project coordination and documentation skills.
• Interest in technology services and recurring revenue models.
• Ability to work across multiple departments.

Responsibilities

• Help track active and upcoming service contracts.
• Organize preventive maintenance, monitoring, SLA, and lifecycle agreements.
• Track contract start dates, expiration dates, renewal windows, obligations and service coverage.
• Assist with information for service proposals, renewals and reviews.
• Help identify upcoming renewals and gaps in contract data.
• Support recurring revenue tracking and service opportunity visibility.
• Maintain contract-related documentation for Service Sales, Contracts, and Service Operations.

Skills

Organization

Communication

Customer focus

CRM tools

Interdepartmental collaboration

Documentation

Project coordination

Education

Bachelor's or Master's in CS/IS/Business/Analytics

Tools

CRM platforms

Job description

Service Contract & Renewal Support Intern- Fall 2026

Service Contract & Renewal Support Intern- Fall 2026

Are you interested in gaining hands-on experience supporting and growing Vision's Technology Service business? Do you want exposure to real-world offerings including preventative maintenance, monitoring, managed services, and lifecycle support within enterprise software and tooling? Would you like to contribute immediate value while learning from experienced business and technology professionals?

Vision Technologies is seeking a highly motivated and detail-oriented Service Contract & Renewal Support Intern to join our team for Fall 2026 .

About Vision Technologies

Vision Technologies is a technology integrator that makes technology an \"easy button\" for our customers. We are passionate about delivering innovative solutions for smart spaces and being a destination employer for top talent. Our service team plays a critical role in customer success by supporting our customers after we have installed our technology solutions.

Position Overview

The program will provide structured support for customer success, service account coordination, service contract tracking, preventative maintenance, monitoring agreements, SLA support, project coordination, and internal documentation.

Ideal candidates should be organized, professional, detail-oriented, and interested in customer success, technology services, project coordination, service sales, business operations, or account management.

Candidates should have strong communication skills and analytical skills, the ability to manage follow-up items, and a willingness to learn how a service-based technology organization supports customers and recurring revenue programs.

Exposure to Telecom, AV, Security, DAS, IT, construction, facilities, low-voltage systems, sales support, or project coordination is preferred but not required.

You will also be part of a broader intern cohort across the organization, allowing for peer learning and professional development.

As a Member of Our Team, You Will…

Focus on service agreements, preventative maintenance, monitoring contracts, SLA commitments, and renewal tracking.

Primary Responsibilities

• Help track active and upcoming service contracts.


• Organize preventative maintenance agreements, monitoring agreements, SLA agreements, and lifecycle service opportunities.


• Track contract start dates, expiration dates, renewal windows, customer obligations, and service coverage details.


• Assist with organizing information needed for service proposals, renewals, and contract reviews.


• Help identify upcoming renewals, missing contract information, or service coverage gaps.


• Support recurring revenue tracking and service opportunity visibility.


• Assist with maintaining contract-related documentation for Service Sales, Contracts, and Service Operations.

Other Duties

• Assist with administrative, analytical, or operational tasks as needed to support ongoing initiatives.

Qualifications

• Currently enrolled in a Bachelor's or Master's degree program in Computer Science, Information Systems, Business, Finance, Analytics, or a related field.


• Strong organization and follow-up


• Professional communication


• Customer-focused mindset


• Basic project coordination ability


• Ability to learn CRM or service management tools


• Interest in technology services and recurring revenue models


• Ability to work across multiple departments


• Willingness to document processes and improve workflows


• Duration: Fall 2026 (Dates flexible based on academic calendar)


• Hours: 32- 40 hours per week (Flexible)


• Compensation: $18/hr