Service Contract Coordinator - EST Preferred

Two95 International, Inc; United States; Remoto; USD 52.000 - 62.000; Tempo parcial

Resumo da vaga

Two95 International Inc. is seeking a Service Contract Coordinator/Assistant to support the Revenue Operations team by managing service scoping requests, preparing contract documentation, coordinating with Sales and internal teams, and ensuring accurate workflow completion for successful deal closure.

The role requires a Bachelor’s degree or equivalent experience, experience in customer service or operations, and proficiency with Salesforce CRM.

Qualificações

• Bachelor’s degree or equivalent experience.
• Experience in customer service, operations, or client management in a fast-paced environment.
• Strong written and verbal communication skills.
• Experience in Salesforce CRM preferred.
• Experience in contract documentation and workflow management.

Responsabilidades

• Manage and prioritize service scoping requests and case queues.
• Draft, update, and maintain service scope and contract documentation.
• Coordinate with Sales and internal stakeholders to resolve scoping requests.
• Track case status, follow up on pending requests, and ensure SLA compliance.
• Verify final documents match opportunity products before deal closure.
• Support additional operational initiatives as needed.

Conhecimentos

Communication skills

Customer service experience

Workflow management

Service contract administration

Salesforce CRM experience

Operations experience

Formação

Bachelor’s degree or equivalent experience

Ferramentas

Salesforce CRM

MS Office (Word, etc.)

Descrição da vaga

HIRING

Service Contract Coordinator/Assistant – CyberArk Revenue Operations

Duration: Contract

Rate: $25 /hr. on 1099

Job Summary

We are seeking a Service Contract Coordinator/Assistant to support the Revenue Operations team by managing service scoping requests, preparing contract documentation, coordinating with Sales and internal teams, and ensuring accurate workflow completion for successful deal closure.

Key Responsibilities

• Manage and prioritize service scoping requests and case queues.
• Draft, update, and maintain service scope and contract documentation.
• Coordinate with Sales and internal stakeholders to resolve scoping requests.
• Track case status, follow up on pending requests, and ensure SLA compliance.
• Verify final documents match opportunity products before deal closure.
• Support additional operational initiatives as needed.
• Bachelor’s degree or equivalent experience.
• Experience in customer service, operations, or client management in a fast-paced environment.
• Salesforce CRM experience preferred.
• Strong written and verbal communication skills.
• Required skills - Service Contract Administration
• Experience in Salesforce CRM
• Experience in Contract Documentation
• Experience in Workflow Management
• Experience in Customer Service & Operations
• Experience in Microsoft Word & MS Office