Service Contract Admin

Kelly Services; Brea (CA); Presencial; USD 45.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision benefits

Retirement savings plan

Holiday pay and sick leave

Descripción de la vacante

Kelly Services is seeking a Service Contract Admin to join our premier manufacturing client in Brea, CA. You will manage all aspects of service contracts, process annual service agreements, and enter data into ERP systems while delivering excellent customer service.

The role requires 2+ years of relevant experience (Associate degree or Bachelor’s) and strong communication skills. You’ll work a set 9-hour shift between 5am and 7pm and collaborate with sales and IT teams to improve operational

Formación

• Hold an Associate Degree or equivalent with 2+ years of relevant experience OR a Bachelor’s Degree (experience in billing, invoicing, or contract audits preferred)
• Proficient in English; familiar with Windows and MS Office
• Knowledge of Microsoft Dynamics, Microsoft 365, and Axapta (preferred)

Responsabilidades

• Managing all aspects of service contract functions, including preparing proposals, negotiating contracts, and ensuring fulfillment of all contractual obligations
• Processing all annual service agreements: verifying prices, matching purchase orders/invoices, and entering data into ERP systems
• Maintaining and filing documentation for contracts and invoices, and assisting with monthly processing to meet revenue targets
• Building rapport with customers, supporting contract renewals, invoicing, and addressing questions about service terms
• Utilizing CRM systems to retrieve and update customer and installed base information, and collaborating with sales and IT teams
• Renewing service contracts, transferring billable calls, and identifying opportunities for operational efficiency
• Adhering to compliance requirements and escalating customer service issues as needed

Conocimientos

Contract administration

Customer service

ERP/CRM systems

Communication

Time management

English proficiency

Educación

Associate degree or equivalent

Bachelor’s degree

Herramientas

Microsoft Dynamics

Microsoft 365

Axapta

Descripción del empleo

Feeling stuck? Put your career in motion with a great, new opportunity. Join the Kelly® team as a Service Contract Admin to work at a premier manufacturing client in Brea, CA. We’re here every step of the way to help you and your career be the best it can be. Bring your energy and expertise. We’ll help you get where you want to be.

Salary/Pay Rate/Compensation: $22.03/hour

Shift: a set 9-hour shift anytime between 5am–7pm

Why you should apply to be Service Contract Admin:

• Competitive pay rate and steady, full-time hours
• Opportunity to work with a respected industry leader in a dynamic, collaborative environment
• Gain valuable experience in contract administration, customer service, and ERP/CRM systems
• Supportive, team-oriented culture with room for professional growth

What’s a typical day as Service Contract Admin? You’ll be:

• Managing all aspects of service contract functions, including preparing proposals, negotiating contracts, and ensuring fulfillment of all contractual obligations
• Processing all annual service agreements: verifying prices, matching purchase orders/invoices, and entering data into ERP systems
• Maintaining and filing documentation for contracts and invoices, and assisting with monthly processing to meet revenue targets
• Building positive rapport with customers, supporting contract renewals, invoicing, and addressing questions about service terms
• Utilizing CRM systems to retrieve and update customer and installed base information, and collaborating with sales and IT teams
• Renewing service contracts, transferring billable calls, and identifying opportunities for operational efficiency
• Adhering to compliance requirements and escalating customer service issues when necessary

This job might be an outstanding fit if you:

• Hold an Associate Degree or equivalent with 2+ years of relevant experience OR a Bachelor’s Degree (experience in billing, invoicing, or contract audits preferred)
• Can work a set 9-hour shift anytime between 5am–7pm
• Demonstrate excellent communication, organizational skills, and a strong sense of urgency
• Are proficient in English and familiar with standard administrative tools (Windows, MS Office)
• Have knowledge of Microsoft Dynamics, Microsoft 365, and Axapta (preferred, not required)
• Display team leadership, strong time management, and thrive in a fast-paced, ever-changing team environment
• French language skills are a plus, but not required

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and affirmative action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.