Credit Support Representative

Kelly Services; Midland (TX); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement savings plan

Holiday pay

Job summary

Kelly Services in Midland, TX is seeking a Credit Support Representative for an energy services company. This is a 6-month temp-to-hire, 1st shift, 8:00am-5:00pm, pay up to $26/hour.

Responsibilities include reviewing credit applications, accessing Dun & Bradstreet/EXPERIAN, notifying customers of decisions, maintaining records, taking payments, and performing daily collection calls. Requires 3-5 years related experience and MS Office proficiency.

Qualifications

• 3-5 years related experience (prefer relevant experience over education).
• Must have Microsoft Suite experience.
• Knowledge of rules and regulations pertaining to collection methods and techniques.
• Knowledge of rules relating to consumer credit.
• Knowledge of procedural and legal aspects of collections.
• Skill in evaluating information or situation and making judgments based on facts.
• Ability to effectively communicate.
• Knowledge of bookkeeping/accounting (basic).

Responsibilities

• Review new and cash customer applications for lines of credit. May take payments via phone.
• Access Dun & Bradstreet/EXPERIAN credit bureaus by computer and calls references to check credit on potential customers.
• Notifies customers by e-mail, telephone, or mail of acceptance or rejection of application.
• Keeps record on file of credit application and updates including customer account maintenance.
• Accepts payments on accounts.
• Makes daily collection calls and follow up calls as necessary.
• Creates spreadsheets to assist Manager and collection supervisor.
• Provides customer credit information or rating as requested.
• Assist the collection supervisor in the finalization of the release of liens process by typing the information on release form and mailing to the proper customers.
• Maintains records of and ensures that notes signed by customers are paid as agreed.
• Assists Credit Manager in compiling and distributing month-end reports to Management and branches.
• Mails attorney demand letters as required by the Credit Manager.
• Assists customers in filling out credit applications.
• Assists Manager and Supervisor with documentation for branch or Customer meetings concerning delinquent accounts.
• Maintains return mail postage.
• Customer Portals (Open Ticket/Open Invoice, Ariba, Coupa, DocView, etc.).
• Data entry/verification of outstanding invoices in customer portals.
• Cross reference outstanding invoice entries w/DBE accounting software.
• General Office duties for credit/billing department.
• Including but no limited to filing, data entry, organizing to archive.

Skills

Credit knowledge

MS Office

Effective communication

Bookkeeping basics

Regulatory knowledge

Tools

MS Office

Job description

Kelly is seeking Credit Support Representative candidates in Midland, TX at an energy services company!

Shift & Pay Rates

1st Shift - Monday-Friday 8:00am-5:00pm

• Pay Rate: up to $26.00 per hour

• Weekly Pay

• Quick Start

• Duration: 6 months Temp-Hire

This job might be an outstanding fit if you are able to:

• Review new and cash customer applications for lines of credit. May take payments via phone.

• Access Dun & Bradstreet/EXPERIAN credit bureaus by computer and calls references to check credit on potential customers.

• Notifies customers by e‑mail, telephone, or mail of acceptance or rejection of application.

• Keeps record on file of credit application and updates including customer account maintenance.

• Accepts payments on accounts.

• Makes daily collection calls and follow up calls as necessary.

• Creates spreadsheets to assist Manager and collection supervisor.

• Provides customer credit information or rating as requested.

• Assist the collection supervisor in the finalization of the release of liens process by typing the information on release form and mailing to the proper customers.

• Maintains records of and ensures that notes signed by customers are paid as agreed.

• Assists Credit Manager in compiling and distributing month‑end reports to Management and branches.

• Mails attorney demand letters as required by the Credit Manager.

• Assists customers in filling out credit applications.

• Assists Manager and Supervisor with documentation for branch or Customer meetings concerning delinquent accounts.

• Maintains return mail postage.

• Customer Portals (Open Ticket/Open Invoice, Ariba, Coupa, DocView, etc.).

• Data entry/verification of outstanding invoices in customer portals.

• Cross reference outstanding invoice entries w/DBE accounting software.

• General Office duties for credit/billing department.

• Including but no limited to filing, data entry, organizing to archive.

Preferred Experience/Skills:

• 3-5 years related experience (prefer relevant experience over education).

• Must have Microsoft Suite experience.

• Knowledge of rules and regulations pertaining to collection methods and techniques.

• Knowledge of rules and regulations relating to consumer credit.

• Knowledge of procedural and legal aspects of collections.

• Skill in evaluating information or situation and making judgments based on facts.

• Ability to effectively communicate.

• Knowledge of bookkeeping/accounting (basic).

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work‑related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short‑term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E‑Verify and will provide the federal government with your Form I–9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work‑related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short‑term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and Affidative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.