Service Concierge & Rentals Coordinator

Kendall Ford Inc; Wasilla, Northern (AK, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Career growth

Vehicle discounts

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Job summary

Kendall Ford of Wasilla is seeking a Service Receptionist/Rental Clerk to join our service team. The role focuses on delivering excellent customer service, handling high-volume calls, and coordinating rental logistics for customers in Wasilla.

You will verify customer information for rentals, check vehicle availability, and process rental paperwork while maintaining accurate records in our system. This is a full-time, in-person position within a fast-paced automotive service environment.

Qualifications

• Entry level position with full-time availability.
• High level customer service experience preferred.
• Strong time management and communication skills.

Responsibilities

• Field all calls for the service department and answer client questions.
• Connect clients with the correct service advisor and take messages as needed.
• Greet clients in person occasionally and schedule service recall appointments.

Skills

Customer service

Phone skills

Time management

Communication skills

Work ethic

Tools

Rental software

PC literacy

Job description

Kendall Ford of Wasilla is seeking a Service Receptionist/Rental Clerk to join our service team. The role focuses on delivering excellent customer service, handling high-volume calls, and coordinating rental logistics for customers in Wasilla.

You will verify customer information for rentals, check vehicle availability, and process rental paperwork while maintaining accurate records in our system. This is a full-time, in-person position within a fast-paced automotive service environment.