Service Receptionist/Rental Clerk

Kendall Honda; Wasilla, Northern (AK, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

PTO & Sick Leave

Career path

Discounts on parts/services/vehicles

Medical insurance

Life insurance

401(k) plan

Supplemental plans

Job summary

Kendall Ford of Wasilla is hiring a Service Receptionist/Rental Clerk to join the service team in Wasilla, AK. You will manage calls, assist with rental coordination, and support service advisors in a fast-paced environment.

Ideal candidates are comfortable on the phone, capable of handling up to 30 calls per hour, and motivated to grow with a family-owned dealership that has served the Pacific Northwest since 1937.

Qualifications

• Experience in customer service is preferred.
• Ability to handle multiple calls per hour with a positive attitude.
• Good communication and data-entry skills are helpful.

Responsibilities

• Answer service department calls and direct to the appropriate advisor.
• Schedule service recall appointments and provide updates.
• Greet clients in person when needed and handle rental check-in/out.

Skills

Customer service

Phone skills

Scheduling

Communication

Job description

Service Receptionist/Rental Clerk

Job type

Full Time

Location

2701 E Mountain Village Dr.. Wasilla, AK 99654

Full Job Description

Use your customer service skills, work ethic, motivation, and time management skills to take your career to the next level. Kendall Ford of Wasilla is hiring for a Service Receptionist/Rental Clerk to join our service team. Our service department is a fast-paced environment serving clients throughout the community. Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Wasilla.

Some of the benefits of working with Kendall are:

• Competitive pay starting at $18.00-$20.00/hour
• Competitive Paid Time Off and Paid Sick Leave
• Career path development opportunities
• Discounts on parts, service and vehicle purchases for you and your immediate family
• Medical, Dental and Vision insurance
• Paid Life insurance
• 401(k) plan w/ Fidelity
• Accident and Illness supplemental plans

Duties will include fielding all calls for the service department, answering client questions, connecting them with the correct service advisor, and taking messages as needed, greeting clients in person occasionally, and completing out-bound calls to schedule service recall appointments and provide service updates.

You will also assist with verifying all customers information needed to obtain a rental, coordinate vehicle availability for customer pick up , maintain customer information within our system and receipting payments for rental vehicles and service.

Candidates must be comfortable on the phone; taking up to 30 calls per hour. You will also be responsible for checking in and out service rentals and completing necessary rental paperwork.

Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone.

Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Alaska, Idaho, Oregon, Montana, and Washington. Kendall has been selling and servicing vehicles since 1937.

Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us – our employees and customers.

Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great!