Service Concierge & Café Cashier — Guest Experience Pro

Sheehy Lexus of Annapolis; Annapolis (MD); On-site; USD 19,286,000 - 24,797,000; Full time

Job summary

Sheehy Lexus of Annapolis is seeking a Service Cashier/Cafe Concierge to greet service customers and assist them with completing service and parts transactions. You will perform cashiering for Parts and Service, respond to cafe customers, stock items, and verify repair orders while handling related administrative tasks.

Additional duties include payroll, time cards, and supporting the warranty administrator.

Qualifications

• High School diploma or higher.
• Ability to communicate professionally.
• Customer service experience and friendly demeanor.
• Accountability and personal integrity are essential, given access to client information.
• Professional appearance and work ethic.
• Great attitude with a high-energy personality.

Responsibilities

• Greet service customers and assist them with completing service and parts transactions.
• Cashiering for Parts and Service; respond to customers at the Lexus Cafe, stocking food items.
• Verify closed repair orders and handle related administrative tasks.
• Handle bad checks and track vehicles left at the dealership.
• Payroll and time cards; customer call backs; file service repair orders.
• Assist the warranty administrator and with factory rep visits as needed.
• Maintain Emissions inspectors' licenses and send service reminders.

Skills

Customer service

Communication

Professional appearance

High-energy personality

Education

High School diploma

Job description

Sheehy Lexus of Annapolis is seeking a Service Cashier/Cafe Concierge to greet service customers and assist them with completing service and parts transactions. You will perform cashiering for Parts and Service, respond to cafe customers, stock items, and verify repair orders while handling related administrative tasks.

Additional duties include payroll, time cards, and supporting the warranty administrator.