Service Concierge & Cashier, BDC Specialist

Lexus of Knoxville; Knoxville (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Insurance plans for eligible full-time associates

Medical, dental, and vision insurance

401K

Paid holidays

Paid vacation

Employee discounts

Job summary

A local automotive service provider in Knoxville is seeking a Lexus Service Cashier/BDC. This role involves handling phone calls, processing payments, scheduling appointments, and communicating effectively with customers. Candidates should possess fantastic communication skills, a professional appearance, and be willing to undergo background checks. This position offers a supportive workplace culture with opportunities for advancement.

Qualifications

• Must be willing to submit to a pre-employment background check and drug screen.

Responsibilities

• Handle all incoming phone calls.
• Process payments from service customers.
• Transfer calls to appropriate parties.
• Schedule appointments for special order parts.
• Handle customer complaints professionally.
• Answer online chat communications.

Skills

Fantastic communication skills

Professional and well-groomed appearance

Job description

A local automotive service provider in Knoxville is seeking a Lexus Service Cashier/BDC. This role involves handling phone calls, processing payments, scheduling appointments, and communicating effectively with customers. Candidates should possess fantastic communication skills, a professional appearance, and be willing to undergo background checks. This position offers a supportive workplace culture with opportunities for advancement.