Lux Café & Guest Experience Associate

Ourisman Lexus of Rockville; Rockville (MD); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance options

Short-term and Long-term disability

401(k) plan with company match

Paid time off and holiday leave

Opportunities for professional develop

growth

Job summary

Ourisman Lexus of Rockville is seeking a Café & Guest Experience Associate to provide complimentary beverages and snacks, maintain the café area, and foster a welcoming environment in our luxury dealership setting.

This role may rotate with the front desk reception to offer cross-functional experience and collaboration, with an emphasis on delivering outstanding guest experiences and a polished, professional demeanor.

Qualifications

• Prior experience in luxury hospitality or customer service preferred (minimum 1 year ideal).
• Strong attention to detail and commitment to maintaining a clean, welcoming space.

Responsibilities

• Greet and serve guests in the café area with coffee, beverages, and snacks.
• Monitor and maintain inventory of café items (coffee, snacks, beverages).
• Clean and maintain coffee machines and café area throughout the day.
• Ensure the guest experience aligns with Ourisman Lexus's luxury brand standards.
• Potentially rotate with front desk reception to provide coverage and gain cross-functional experience.
• Assist with additional guest services tasks as needed.

Skills

Guest service

Hospitality

Attention to detail

Communication

Job description

Ourisman Lexus of Rockville is seeking a Café & Guest Experience Associate to provide complimentary beverages and snacks, maintain the café area, and foster a welcoming environment in our luxury dealership setting.

This role may rotate with the front desk reception to offer cross-functional experience and collaboration, with an emphasis on delivering outstanding guest experiences and a polished, professional demeanor.