Service Concierge - Auto Service Lane

PMG AUTO SALES; Bryan (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental, & Vision insurance

401(k) with company-match

Paid-time-off (PTO)

Job summary

Purdy Group’s Bryan College Station Toyota location is seeking a Service Assistant to greet customers, manage vehicle intake, and support service lane operations. This role emphasizes hospitality, organization, and teamwork in a high-traffic service environment.

You will work with Service Advisors and technicians to ensure smooth vehicle flow and a positive customer experience. A valid driver's license and HS diploma are required, with prior customer service or automotive exposure a plus.

Qualifications

• High school diploma or equivalent required.
• Previous customer service, hospitality, automotive, or retail experience preferred; or an equivalent combination of education and experience.
• Valid driver’s license and acceptable driving record required.

Responsibilities

• Greet customers promptly and professionally upon arrival to the service department.
• Assist with customer check-in procedures and help direct customers through the service process.
• Receive vehicle keys and coordinate customer arrival information with Service Advisors and service personnel.
• Help maintain a welcoming, professional, and organized service drive environment.
• Escort customers to waiting areas or appropriate dealership personnel as needed.
• Provide a positive first impression that reflects the organization’s commitment to hospitality and customer care.

Skills

Customer service

Hospitality

Team player

Education

High school diploma or equivalent

Job description

Purdy Group’s Bryan College Station Toyota location is seeking a Service Assistant to greet customers, manage vehicle intake, and support service lane operations. This role emphasizes hospitality, organization, and teamwork in a high-traffic service environment.

You will work with Service Advisors and technicians to ensure smooth vehicle flow and a positive customer experience. A valid driver's license and HS diploma are required, with prior customer service or automotive exposure a plus.