Service Center Team Lead — Path to Manager

VIOC/GCOC; Whitestown (IN); In loco; USD 28.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Weekly pay $22.50/hour

Debt-free education

Health benefits

401(k) with 100% match up to 5%

Uniforms and tools

Paid time off

Descrizione del lavoro

Valvoline Instant Oil Change (VIOC) in Whitestown, IN is seeking an Assistant Service Center Manager to be the right hand of the Service Center Manager. You will lead a high-performing team, perform oil changes, and ensure company policies are followed.

You will train and supervise hourly staff, schedule weekly shifts, manage inventory, and support audits to maintain a safe, efficient center. This fast-paced role emphasizes customer service and teamwork.

Competenze

• 1 year of supervisory experience required (coaching, training, and supervising a team)
• Customer service mindset and demonstrated ability to build loyalty while following company procedures
• Experience in a fast-paced environment and history of making sound judgements under pressure
• Experience using KPI data to monitor performance, trends, and identify areas for improvement
• Schedule flexibility (Weekend availability is likely, but we ensure you don’t work late nights or holidays)
• English fluency in reading, writing, and speaking
• High School Diploma or equivalent

Mansioni

• Perform oil changes and maintenance services, educate guests on vehicle maintenance requirements and ensure recommended services are reviewed
• Supervise daily service-center operations and train new team members
• Build trust and loyalty by delivering Valvoline’s quick, easy, trusted service process
• Develop and maintain efficient weekly work schedules for employees, manage coverage and labor laws
• Assist with inventory management and store audits to ensure a safe, organized center
• Open and close the service center following safety and security protocols
• Lead and train the team to optimize development

Conoscenze

Supervisory experience

Customer service

KPI/data monitoring

Formazione

High School Diploma or equivalent

Descrizione del lavoro

Valvoline Instant Oil Change (VIOC) in Whitestown, IN is seeking an Assistant Service Center Manager to be the right hand of the Service Center Manager. You will lead a high-performing team, perform oil changes, and ensure company policies are followed.

You will train and supervise hourly staff, schedule weekly shifts, manage inventory, and support audits to maintain a safe, efficient center. This fast-paced role emphasizes customer service and teamwork.