Service Center Team Lead

Hunter Super Techs - TurnPoint

Abilene (TX)

On-site

USD 38,000 - 48,000

Full time

47 hours ago
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Benefits offered by this job

Weekly pay
Career acceleration
Debt-free education
Health benefits
Paid time off
401(k) with match
Uniforms and tools

Job summary

Valvoline Instant Oil Change (VIOC) in Abilene, TX is seeking an Assistant Service Center Manager to lead a high-performance team, perform oil changes, and ensure top-quality guest service. You will train staff, supervise daily operations, and help maintain inventory and safety standards at the service center.

The role emphasizes coaching, coaching, and supporting a culture of efficiency with a focus on customer satisfaction.

Qualifications

  • One year of supervisory experience required (coaching, training, and supervising a team).
  • Customer service mindset and ability to build loyalty while following procedures.
  • Experience in a fast-paced environment and making sound judgments under pressure.
  • Experience using KPI data to monitor performance, trends, and identify areas for improvement.
  • Schedule flexibility; weekend availability likely, but no late nights or holidays in this role.

Responsibilities

  • Assist Service Center Manager by leading and training hourly staff.
  • Perform oil changes and routine maintenance while educating guests.
  • Open and close the center and ensure safety and security protocols.
  • Develop weekly schedules and manage labor while complying with labor laws.
  • Support inventory, audits, and store cleanliness and organization.

Skills

Supervisory experience
Customer service mindset
KPI data analysis
Schedule flexibility
English fluency

Education

High School Diploma or equivalent

Job description

Valvoline Instant Oil Change (VIOC) in Abilene, TX is seeking an Assistant Service Center Manager to lead a high-performance team, perform oil changes, and ensure top-quality guest service. You will train staff, supervise daily operations, and help maintain inventory and safety standards at the service center.

The role emphasizes coaching, coaching, and supporting a culture of efficiency with a focus on customer satisfaction.

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