Assistant Service Center Manager - Lead & Elevate Service

Hunter Super Techs - TurnPoint; Newark (OH); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Career advancement

Debt-free education

Life balance

Health benefits

Employee assistance program

Uniforms and tools provided

50% discount on services

Job summary

Valvoline Instant Oil Change seeks an Assistant Service Center Manager to lead a high-performance team and deliver a superior guest experience. You will supervise hourly staff, train team members, and ensure adherence to company policies while performing oil changes and maintenance services.

You will open/close the center, develop weekly schedules, manage inventory, and help audit safety and performance. The role requires supervisory experience, strong customer service, and ability to work in a

Qualifications

• 1 year of supervisory experience required (coaching, training, and supervising a team).
• Customer service mindset and demonstrated ability to build loyalty while following company procedures.
• Experience in a fast-paced environment and history of making sound judgments under pressure.
• Experience using KPI data to monitor performance, trends, and identify areas for improvement.
• Schedule flexibility (Weekend availability is likely, but we ensure you don’t work late nights or holidays).
• English fluency in reading, writing, and speaking.

Responsibilities

• Perform oil changes and additional car maintenance services, educate guests on vehicle maintenance requirements and ensure that recommended services are reviewed.
• Supervise daily operations of the service center and train new team members.
• Build trust and win repeat, loyal customers by working with your team to ensure excellent customer service through Valvoline’s quick, easy, trusted process.
• Develop and maintain efficient weekly work schedules for employees, ensuring optimal coverage and following labor laws.
• Assist with inventory process, ensuring appropriate product levels and scheduling orders.
• Assist with store audits (e.g., Safety, performance, culture).
• Open and close the service center, ensuring all safety and security protocols are followed.

Skills

Supervisory experience

Customer service mindset

KPI data analysis

Scheduling flexibility

English fluency

Education

High School Diploma or equivalent

Job description

Valvoline Instant Oil Change seeks an Assistant Service Center Manager to lead a high-performance team and deliver a superior guest experience. You will supervise hourly staff, train team members, and ensure adherence to company policies while performing oil changes and maintenance services.

You will open/close the center, develop weekly schedules, manage inventory, and help audit safety and performance. The role requires supervisory experience, strong customer service, and ability to work in a