Service Center Scheduler & Coordinator

Mitsubishi Electric Power Products, Inc.; Warrendale (Allegheny County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage

401(k) with company match

Paid time off

Training & development

Wellness programs

Job summary

Mitsubishi Electric Power Products, Inc. is seeking a Service Coordinator to plan, organize, and schedule repair services, maintenance, and warranty work. You will coordinate with customers, technicians, and ASPs, ensuring accurate calendars and timely execution of field activities.

The role also involves administering service orders, tracking completion, and assisting with invoicing. Strong organizational and communication skills are essential for success in this fast-paced service environment.

Qualifications

• Associate degree in Business or a related discipline.
• 3+ years of experience in sales, customer service, sales support, or service coordination within a service-related industry.
• Equivalent education and experience will be considered.

Responsibilities

• Plan, organize, and schedule repair services and maintenance.
• Maintain and update service calendars and technician availability.
• Create and process service orders for labor, parts, and maintenance.
• Serve as main point of contact for customers on ongoing service activities.

Skills

Organizational skills

Customer-facing experience

Communication skills

Attention to detail

Education

Associate degree in Business

Tools

ERP/MRP systems

CRM systems

Microsoft Office

Job description

Mitsubishi Electric Power Products, Inc. is seeking a Service Coordinator to plan, organize, and schedule repair services, maintenance, and warranty work. You will coordinate with customers, technicians, and ASPs, ensuring accurate calendars and timely execution of field activities.

The role also involves administering service orders, tracking completion, and assisting with invoicing. Strong organizational and communication skills are essential for success in this fast-paced service environment.