Service Center Representative - Part-time - 75181

St. Charles Community College; Missouri; On-site; USD 17,000 - 25,000; Part time

Job summary

St. Charles Community College is seeking a Part-Time Service Center Representative at the Dardenne Creek Campus. The SCR welcomes students, visitors, and groups, handling inquiries and guiding guests with a student-focused approach.

The role emphasizes strong communication, confidentiality, and multitasking across reception duties, scheduling, and campus events, contributing to a welcoming campus environment.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, work independently, and manage time effectively.

Responsibilities

• Answer general questions about SCC programs and services.
• Provide event information and general campus information (hours, website access, activities).
• Assist students/visitors with scheduling Allied Health Academic Advisors appointments.
• Answer incoming calls professionally; direct to appropriate area; log messages.
• Maintain information/publications regarding college programs and services.
• Assist with administrative tasks: respond to emails, manage tour schedule, reception area, proctor exams as needed.
• Maintain confidentiality of student and staff information.
• Update student information, log visitor details, maintain records.
• Assist with campus events as needed.

Skills

Verbal communication

Written communication

Organizational skills

Time management

Multitasking

Education

High school diploma or equivalent

Some college coursework

Job description

Job Description

Job Description

Founded in 1986, St. Charles Community College (SCC) has a reputation as one of the best two-year colleges in the state of Missouri. SCC's service area includes a six-county region with a population exceeding 540,000. SCC's main campus, located in Cottleville, has won architectural awards for its innovative, contemporary design. The college's Dardenne Creek Campus features the Center for Healthy Living and the Field to Table Institute. Opening Fall 2025, the Innovation West Campus located in Wentzville features the Regional Workforce Innovation Center. With a focus on innovation, St. Charles Community College is a leader in delivering high quality education in a state-of-the-art learning environment. The success of SCC is rooted in the mission of serving the community by "focusing on academic excellence, student success, workforce advancement, and life-long learning within a global society.

Position Summary

The Part-Time Service Center Representative (SCR) is the first point of contact for St. Charles Community College's Dardenne Creek Campus (DCC). The SCR will warmly welcome students, prospective students, tour groups, staff, and guests. The ideal candidate will have excellent communication skills and a student-focused attitude.

Essential Duties And Responsibilities

• Answer general questions about the programs at DCC: nursing, allied health, agriculture, culinary, and health occupations programs.
• Provides event information and general campus information regarding hours of operation, college website access, and other activities.
• Assist students or visitors with scheduling appointments with the Allied Health Academic Advisors and Pathway Navigator.
• Answers incoming calls professionally and promptly. Directs calls to the appropriate area or staff member. Logs and takes accurate messages.
• Maintains an adequate supply of information or other publications regarding college programs and services.
• Assists with other administrative tasks, such as responding to allied health emails, maintaining a tour schedule, managing the reception area, and proctoring exams as needed.
• Must maintain a high level of confidentiality regarding student and staff information.
• Updates student information, logs visitor details, and maintains accurate records.
• Assists with campus events as needed.

Minimum Education And/or Experience

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, work independently, and manage time effectively.

Preferred Experience

• Previous experience in customer service, or administrative role is desirable.
• Some college coursework
• Experience in an educational setting is a plus.

St. Charles Community College is an Equal Opportunity Employer.