Service Center Operations Leader

TForce Freight, Inc.; Omaha (NE); On-site; USD 55,000 - 70,000; Full time

Job summary

TForce Freight, Inc. seeks a Service Center Supervisor to coordinate day-to-day operations across its service centers in Omaha, NE.

The role analyzes operational data to drive productivity, service, and quality targets and collaborates with the Service Center management team to implement action plans for improved service levels. The Supervisor oversees staff within the department, participates in training and performance evaluations, and helps build effective labor relations within a

Qualifications

• U.S. citizen or authorized to work in the U.S.
• High school diploma, GED, or international equivalent
• Strong communication skills
• Bachelor's Degree (or internationally comparable degree) - Preferred
• Supervisory experience in transportation industry - Preferred

Responsibilities

• Coordinate hiring and promotion decisions with other managers.
• Ensure adherence to labor agreements and address grievances.
• Participate in new hire orientation and conduct safety and quality training.
• Determine employee training needs and provide feedback and support.
• Conduct performance evaluations and address performance issues.
• Develop labor relations by engaging with labor officials and unionized staff.
• Coach and develop staff using career development processes.

Skills

Strong communication

Leadership

Team coordination

Education

Bachelor's Degree (preferred)

Job description

TForce Freight, Inc. seeks a Service Center Supervisor to coordinate day-to-day operations across its service centers in Omaha, NE.

The role analyzes operational data to drive productivity, service, and quality targets and collaborates with the Service Center management team to implement action plans for improved service levels. The Supervisor oversees staff within the department, participates in training and performance evaluations, and helps build effective labor relations within a