Remote Service Center Operations Lead

FedEx Freight; Litchfield Park (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

FedEx Freight is seeking a Service Center Supervisor to support the service center manager by guiding employees in all center functions and ensuring timely, accurate handling of shipments. You will lead pre-shift meetings, mentor staff, enforce safety and security measures, and coordinate with sales to align operations with customer needs, all while monitoring performance against budgets.

This role requires a high school diploma, at least one year in an operations leadership role in

Qualifications

• High school diploma or equivalent.
• 1 year in the transportation industry in an operations leadership role.
• Ability to travel as needed.
• Strong written and verbal communication skills.
• Knowledge of LTL, DOT rules and regulations, OSHA, NMFC and tariff rules.
• Ability to work remotely or with initiative without immediate local supervision.
• Proficient in Microsoft Office and Internet.

Responsibilities

• Lead employees in all service center functions and ensure customer satisfaction.
• Conduct daily pre-shift meetings with all staff.
• Align service center culture and operating plan with FedEx Freight’s vision.
• Develop staff, monitor education activities, and mentor involvement.
• Maintain safe, clean facility and equipment; oversee safety committee.

Skills

Leadership

Communication

Organizational skills

Multi-tasking

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

FedEx Freight is seeking a Service Center Supervisor to support the service center manager by guiding employees in all center functions and ensuring timely, accurate handling of shipments. You will lead pre-shift meetings, mentor staff, enforce safety and security measures, and coordinate with sales to align operations with customer needs, all while monitoring performance against budgets.

This role requires a high school diploma, at least one year in an operations leadership role in