Service Center Operations Lead (Onsite Dallas)

Roadrunner Transportation Systems Inc; Dallas (TX); On-site; USD 90,000 - 100,000; Full time

Job summary

Roadrunner Transportation Systems Inc is seeking an Assistant Manager, Service Center in Dallas, TX. You will oversee daily operations across dock, linehaul, P&D, and office functions, ensuring throughput, cost control, and high service levels.

The role requires supervisory experience, strong logistics knowledge, and financial acumen. Onsite leadership, cross-functional collaboration, and a focus on process improvement are essential.

Qualifications

• Bachelor’s degree or 2–3 years of relevant operations or logistics management experience or equivalent combination.
• Proven experience supervising, developing, and evaluating operational teams.
• Strong understanding of transportation, logistics, and service center operations (dock, linehaul, P&D, OS&D).

Responsibilities

• Lead service center execution across dock, linehaul, OS&D, pickup & delivery, and office functions.
• Monitor revenue components, labor expenses, manifests, and key operating metrics.
• Investigate OS&D claims and ensure timely resolution; address complex service disruptions.
• Direct hiring, onboarding, training, and performance management of service center personnel.
• Align departmental goals with broader company objectives and communicate clearly with stakeholders.

Skills

Supervisory experience

Transportation & logistics knowledge

Financial analysis

MS Office / analytics tools

AS/400 / McLeod experience

Communication skills

HazMat certification / forklift资格

Education

Bachelor’s degree or 2–3 years of operations/logistics experience

Tools

AS/400

McLeod

Microsoft Office

Job description

Roadrunner Transportation Systems Inc is seeking an Assistant Manager, Service Center in Dallas, TX. You will oversee daily operations across dock, linehaul, P&D, and office functions, ensuring throughput, cost control, and high service levels.

The role requires supervisory experience, strong logistics knowledge, and financial acumen. Onsite leadership, cross-functional collaboration, and a focus on process improvement are essential.