Service Center Operations Leader

Roadrunner; Grand Prairie (TX); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Roadrunner is seeking an Assistant Manager, Service Center to translate network strategy into disciplined, day-to-day execution. The role balances service quality, cost control, and throughput while engaging employees and customers.

You will lead cross-functional service center activities, supervise staff, and drive continuous improvement to protect margins and scale performance. Onsite in Dallas, TX with full benefits included.

Qualifications

• Bachelor’s degree or 2–3 years of relevant operations or logistics management experience (or equivalent).
• Proven experience supervising, developing, and evaluating operational teams.
• Strong understanding of transportation, logistics, and service center operations (dock, linehaul, P&D, OS&D).
• Financial and analytical capability, including interpreting metrics, labor cost management, and revenue components.

Responsibilities

• Coordinate daily operations across dock, linehaul, OS&D, pickup & delivery, and office functions to ensure seamless throughput.
• Assign responsibilities, supervise staff, and ensure consistent adherence to operational standards.
• Step into supervisory and managerial roles as needed to maintain continuity of operations.
• Maintain on-call readiness to resolve escalations beyond frontline supervision.

Skills

Supervising teams

Logistics management

Transportation knowledge

Financial acumen

Written & verbal communication

Education

Bachelor’s degree

Tools

AS/400

McLeod

MS Office

Job description

Roadrunner is seeking an Assistant Manager, Service Center to translate network strategy into disciplined, day-to-day execution. The role balances service quality, cost control, and throughput while engaging employees and customers.

You will lead cross-functional service center activities, supervise staff, and drive continuous improvement to protect margins and scale performance. Onsite in Dallas, TX with full benefits included.