Service Center Manager: Operations & Client Liaison

Vertiv Corporation; Shreveport (LA); On-site; USD 85,000 - 120,000; Full time

Job summary

Vertiv seeks a Service Center Leader to provide business, managerial, and technical direction for the service center. You will supervise Field Engineers and Technicians, schedule workflows, and serve as customer liaison while tracking job progress and financial details.

You will work with regional leaders to promote new business, develop profit plans, review progress, and coordinate training and safety for field staff. Strong supervisory, organizational, and communication skills are essential.

Qualifications

• Engineering degree with supervisory capabilities and strong communication skills.
• Experience in industrial service or related field is preferred.
• Ability to supervise projects, manage budgets, and drive results.

Responsibilities

• Provide sales, profit, and quality oversight for the operation.
• Review and sign contracts within authority limits.
• Coordinate with regional leaders to promote new business.
• Develop Area Profit Plan and monitor weekly invoicing and monthly reports.
• Supervise Field Engineers and Technicians and ensure safety training.

Skills

Action Oriented

Building Effective Teams

Customer Focus

Drive for Results

Directing Others

Organizing

Education

Graduate Engineer BSEE or BSME

Electrical Technical School or Military equivalent

Tools

Microsoft Word

Internet research

Computer controlled test equipment

Job description

Vertiv seeks a Service Center Leader to provide business, managerial, and technical direction for the service center. You will supervise Field Engineers and Technicians, schedule workflows, and serve as customer liaison while tracking job progress and financial details.

You will work with regional leaders to promote new business, develop profit plans, review progress, and coordinate training and safety for field staff. Strong supervisory, organizational, and communication skills are essential.