Service Center Manager: Lead Operations, Grow Territory

Dayton Freight Lines; Hampshire Township (IL); On-site; USD 95,000 - 115,000; Full time

Benefits offered by this job

Company car

Full benefits

Paid holidays

Job summary

Dayton Freight Lines is seeking a Service Center Manager to lead daily operations, drive performance, and build a high-performing team at our Illinois service center. You will shape strategy, manage budgets, and collaborate with sales to expand territory while ensuring safety and regulatory compliance.

The role offers a company car, comprehensive benefits, and opportunity for growth within a stable, growing organization.

Qualifications

• Experience managing drivers, dock workers, and sales teams.
• Proven ability to develop and manage budgets.
• Strong knowledge of the LTL/transportation industry.
• Solid communication and problem-solving abilities.
• Legally eligible to work in the U.S.
• Fluent in English.

Responsibilities

• Lead daily operations at the Service Center.
• Analyze performance metrics to identify opportunities.
• Build relationships with customers and internal teams.
• Review revenue trends and identify growth opportunities.
• Partner on sales strategies and expand territory.
• Monitor competitor activity and industry trends.
• Recruit, hire, train, and develop a high-performing team.
• Create and execute sales and marketing action plans.
• Handle safety, compliance, and regulatory standards (DOT, OSHA, EPA, ICC).
• Investigate incidents and implement corrective actions.
• Oversee freight claims and facility maintenance.
• Lead team meetings and drive continuous improvement.

Skills

Leadership

Budget management

Team management

Communication

Problem solving

Transportation industry

People development

Job description

Dayton Freight Lines is seeking a Service Center Manager to lead daily operations, drive performance, and build a high-performing team at our Illinois service center. You will shape strategy, manage budgets, and collaborate with sales to expand territory while ensuring safety and regulatory compliance.

The role offers a company car, comprehensive benefits, and opportunity for growth within a stable, growing organization.