Service Center Manager: Lead Operations & Growth

Dayton Freight Company; Crest Hill (IL); On-site; USD 95,000 - 115,000; Full time

Benefits offered by this job

Company car for Service Center Manager

Medical, Dental, Vision

AD&D and 401(k)

Paid holidays and vacation

Growth opportunities

Job summary

Dayton Freight Lines, Inc. seeks a Service Center Manager to lead daily operations, drive performance, and build a high-performing team. You will manage budgets, engage customers, guide sales efforts, and ensure safety and compliance across the facility.

You’ll analyze metrics, develop improvement plans, and mentor staff while coordinating with internal teams to sustain growth and competitive advantage. Competitive weekly pay and benefits are offered.

Qualifications

• Strong knowledge of the LTL / transportation industry.
• Experience managing drivers, dock workers, and sales teams.
• Proven ability to develop and manage budgets.
• Leadership skills that inspire teams and drive results.
• Solid communication and problem-solving abilities.
• Legally eligible to work in the U.S.
• Fluent in English.

Responsibilities

• Lead daily operations and keep your Service Center running at peak performance.
• Analyze performance metrics to spot opportunities and solve challenges.
• Build strong relationships with both customers and internal teams.
• Review revenue trends and identify growth opportunities.
• Partner on sales strategies and help expand your territory.
• Stay ahead of competitor activity and industry trends.
• Recruit, hire, train, and develop a high-performing team.
• Create and execute sales and marketing action plans.
• Handle safety, compliance, and regulatory standards (DOT, OSHA, EPA, ICC).
• Investigate incidents and implement corrective actions.
• Oversee freight claims and facility maintenance.
• Lead team meetings and keep everyone aligned and motivated
• Take on special projects and drive continuous improvement

Skills

Leadership

Budgeting

Strategic thinking

Operations management

Communication

Problem-solving

Team development

Sales collaboration

Job description

Dayton Freight Lines, Inc. seeks a Service Center Manager to lead daily operations, drive performance, and build a high-performing team. You will manage budgets, engage customers, guide sales efforts, and ensure safety and compliance across the facility.

You’ll analyze metrics, develop improvement plans, and mentor staff while coordinating with internal teams to sustain growth and competitive advantage. Competitive weekly pay and benefits are offered.