Service Center Manager - Lead, Grow & Optimize

Purcell Tire Company; Phoenix (AZ); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k Match

PTO after 90 days

Life Insurance

Disability Insurance

Bonuses & Incentives

Commission potential

Job summary

Purcell Tire and Service Centers in Phoenix, AZ seeks a Service Manager to lead the service team, supervise workflow, and coordinate repair and maintenance activities. You will prepare estimates, uphold customer trust, and ensure timely inspections with clear recommendations.

The role emphasizes quality service, safety culture, and ongoing team development. The position offers a Monday–Friday schedule with lucrative compensation, commissions, bonuses, and a comprehensive benefits package,

Qualifications

• Background check and drug screen required.
• Valid driver's license.
• 6 years of relevant experience.
• 3 years with clean MVR, no DUIs.

Responsibilities

• Lead and coordinate the service team to ensure efficient workflow.
• Prepare service estimates and communicate findings to customers.
• Maintain customer trust and address concerns during inspections.
• Explain repairs and completion times clearly to customers.
• Foster strong relationships with parts vendors and manage back shop inventory.
• Train service personnel and promote safety culture at all times.
• Identify opportunities to improve products and services and support management.

Job description

Purcell Tire and Service Centers in Phoenix, AZ seeks a Service Manager to lead the service team, supervise workflow, and coordinate repair and maintenance activities. You will prepare estimates, uphold customer trust, and ensure timely inspections with clear recommendations.

The role emphasizes quality service, safety culture, and ongoing team development. The position offers a Monday–Friday schedule with lucrative compensation, commissions, bonuses, and a comprehensive benefits package,