Automotive Service Leader — Lead & Grow

Hurricane Tire; Goodyear (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(K) with company match

Flexible Paid Time Off

Paid Holidays

Discounts on Products and Services

Paid Training and ASE Certifications

Career Growth Opportunities

Job summary

Big Brand Tire & Service in Goodyear, AZ is seeking an experienced Service Manager to lead the service team and drive sales while maintaining exceptional customer service. You will train technicians and advisors, explain repairs to customers, and ensure efficient daily operations to meet performance targets.

The role requires strong leadership, proven service-sales ability, and a commitment to safety and quality. Weekend availability is expected to support peak business times.

Qualifications

• 1–3 years in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best.
• Bridge mechanics and customers: explain repairs, recommend services, and close sales with confidence
• Drive store performance by hitting and exceeding sales & service targets
• Partner with Store Manager on daily operations, scheduling, and compliance
• Keep the shop efficient, safe, and aligned with company standards
• Ensure every customer gets world-class service that builds loyalty and trust

Skills

Team leadership

Sales

Communication

Problem solving

Customer service

Job description

Big Brand Tire & Service in Goodyear, AZ is seeking an experienced Service Manager to lead the service team and drive sales while maintaining exceptional customer service. You will train technicians and advisors, explain repairs to customers, and ensure efficient daily operations to meet performance targets.

The role requires strong leadership, proven service-sales ability, and a commitment to safety and quality. Weekend availability is expected to support peak business times.