Service Center Manager - Lead Auto Care Growth

Goodyear; Akron (OH); Presencial; USD 55 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical plans

401(k)

Certification reimbursement

Paid vacations

Training program

Resumo da oferta

Goodyear is seeking a Service Manager to lead an auto service center, coordinating the service department, scheduling staff, and ensuring guests receive top-notch service. You will drive tire and service sales while building strong guest relationships and overseeing operations for timely, quality work.

Ideal candidates bring automotive service management experience and a track record in customer service, leadership, and teamwork.

Qualificações

• Minimum 1 year of Automotive Service management experience.
• Valid driver's license.
• Must be at least 18 years old.

Responsabilidades

• Manage the service department by scheduling associates, service appointments, and organizing workflow to deliver quality work on time to guests.
• Drive sales through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction by liaising between technicians and guests.
• Contribute to training and development of service department associates.
• Explain warranties, promotions, and advertisements to guests.
• Maintain a clean and safe work and guest area.

Conhecimentos

Automotive management

Sales experience

Customer service

Leadership

Problem solving

Descrição da oferta de emprego

Goodyear is seeking a Service Manager to lead an auto service center, coordinating the service department, scheduling staff, and ensuring guests receive top-notch service. You will drive tire and service sales while building strong guest relationships and overseeing operations for timely, quality work.

Ideal candidates bring automotive service management experience and a track record in customer service, leadership, and teamwork.