Service Center Manager

Dayton Freight Lines; Des Plaines (IL); On-site; USD 95,000 - 115,000; Full time

Benefits offered by this job

Company car

Full benefits

Paid holidays

Vacation days

Personal days

Job summary

Dayton Freight Lines is seeking a Service Center Manager to lead daily operations and guide strategic growth at the service center. You will manage teams, optimize performance, and drive customer satisfaction in a fast-paced freight environment.

The role emphasizes leadership, budget oversight, and collaboration with sales to expand the territory, while ensuring safety and regulatory compliance across operations.

Qualifications

• Leadership experience in LTL/transportation operations.
• Experience managing drivers, dock workers, and sales teams.
• Budget development and management experience.
• Strong communication and problem-solving skills.

Responsibilities

• Lead daily operations and keep the service center running at peak performance.
• Analyze performance metrics to identify opportunities and address challenges.
• Build relationships with customers and internal teams.
• Review revenue trends and identify growth opportunities.
• Partner on sales strategies and expand territory.
• Recruit, hire, train, and develop a high-performing team.
• Create and execute sales and marketing action plans.
• Oversee safety, compliance, and regulatory standards (DOT, OSHA, EPA, ICC).
• Investigate incidents and implement corrective actions.

Skills

Leadership

Budget management

Transportation knowledge

People management

Communication

Problem solving

Regulatory compliance

English fluency

Job description

Overview

Lead the Way with Dayton Freight as a Service Center Manager!

About the Service Center Manager Position

Looking for a leadership role where you can truly make an impact? As a Service Center Manager, you’ll be at the heart of the operation. You’ll be driving performance, leading teams, and keeping everything running smoothly and efficiently. This is your chance to step into a role where strategy meets action and leadership fuels growth.

Why This Role Stands Out

This isn’t just a management job; it’s your opportunity to lead from the front, build a winning team, and shape the success of an entire operation. If you’re driven, strategic, and ready to take ownership, this role puts you in the driver’s seat.

What You'll Do

• Lead daily operations and keep your Service Center running at peak performance
• Analyze performance metrics to spot opportunities and solve challenges
• Build strong relationships with both customers and internal teams
• Review revenue trends and identify growth opportunities
• Partner on sales strategies and help expand your territory
• Stay ahead of competitor activity and industry trends
• Recruit, hire, train, and develop a high-performing team
• Create and execute sales and marketing action plans
• Handle safety, compliance, and regulatory standards (DOT, OSHA, EPA, ICC)
• Investigate incidents and implement corrective actions
• Oversee freight claims and facility maintenance
• Lead team meetings and keep everyone aligned and motivatedTake on special projects and drive continuous improvement

What We're Looking For

• Strong knowledge of the LTL / transportation industry
• Experience managing drivers, dock workers, and sales teams
• Proven ability to develop and manage budgets
• Leadership skills that inspire teams and drive results
• Solid communication and problem-solving abilities
• Legally eligible to work in the U.S.
• Fluent in English

Benefits

• Stable, growing organization with real development and growth
• Competitive weekly pay
• Company car for Service Center Manager
• Professional, positive, people-first culture in a family environment
• Full benefits: Medical, Dental, Vision, AD&D, 401(k) and more!
• Paid holidays, vacation, and personal days
• Real development and growth opportunities in a stable, expanding company
• Modern facilities and clean, late-model equipment
• Eligible for quarterly bonuses

Starting Pay:$95,000-$115,000+ per year.

Pay does vary depending on relevant industry experience.